Clinic Receptionist
Sanford Health
Summary
The Clinic Receptionist greets patients and visitors, determines the nature and purpose of visits, and assists with check-in, paperwork collection, data entry, and appointment scheduling.
Job description
Summary
The Clinic Receptionist greets patients and visitors, determines the nature and purpose of visits, and assists with check-in, paperwork collection, data entry, and appointment scheduling.
Job Description
- Welcomes patients and visitors by greeting them, ascertaining the purpose of calls or visits, and directing calls and visitors to the appropriate staff.
- Completes prompt and accurate registration for applicable patients upon their arrival.
- Collects payments at the time of service and assures that provider-based billing requirements are met.
- Obtains insurance pre-authorizations and benefits as needed.
- Completes insurance verification, Medicare Secondary Payer, and Advanced Beneficiary Notice as appropriate.
- Schedules, confirms, cancels, and reschedules appointments.
- Thoroughly completes charts for all upcoming patient visits.
- Competently and efficiently utilizes all features of the EMR necessary for the position.
- Performs clerical tasks such as filing, data entry and verification, and ordering supplies.
- Regular attendance is required in order to carry out the essential functions of the position.
- Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge, and abilities to perform, within scope, role specific functions.
- Other duties as assigned.
Qualifications
Post secondary courses in medical terminology, word processing and/or healthcare business preferred. Experience in medical office setting or as Admitting Clerk within the last 3 years preferred. Prior experience with EMR preferred.
Requirements
- Post secondary courses in medical terminology, word processing and/or healthcare business preferred
- Experience in medical office setting or as Admitting Clerk within the last 3 years preferred
- Prior experience with EMR preferred
Benefits
- Comprehensive benefits package
- Monday-Friday schedule
Company overview
Sanford Health is one of the largest integrated healthcare delivery systems in the United States, operating as a nonprofit organization headquartered in Sioux Falls, South Dakota. Founded in 1894, the organization has grown into a comprehensive health system with 44 medical centers, 482 clinics, and more than 200 senior living facilities across 26 states and nine countries. Sanford Health provides a full spectrum of healthcare services including acute care hospitals, specialty clinics, senior care through the Good Samaritan Society, genomic medicine, global clinics, and the Sanford Health Plan insurance program. The system employs over 48,000 healthcare professionals including 1,400 physicians and delivers care through five Centers of Excellence: Cancer, Children's, Heart, Orthopedics/Sports Medicine, and Women's Health. Annually, Sanford Health handles approximately 5.3 million outpatient visits, 84,000 admissions, and 136,000 surgeries. The organization is also actively involved in medical research and education through partnerships with academic institutions, positioning itself as a regional healthcare leader in the Midwest with expanding international presence.