Clinical Admin Support
ANCHORAGE COMMUNITY MENTAL HEALTH SERVICES IN
Summary
The Administrative Team works to ensure quality customer service in a professional and efficient manner to facilitate the care of internal and external AKBH consumers. Clinical Admin Support provides administrative and data-entry support to clinical teams and programs. This position involves specific attention to detail and organization, involving pulling reports from the Electronic Medical Record and completing administrative needs to support a diverse range of programs. Integrated with our clinical teams and providers, this position involves direct contact with clinical professionals and other team members across the organization.
Job description
About the Team
The Administrative Team works to ensure quality customer service in a professional and efficient manner to facilitate the care of internal and external AKBH consumers. Clinical Admin Support provides administrative and data-entry support to clinical teams and programs. This position involves specific attention to detail and organization, involving pulling reports from the Electronic Medical Record and completing administrative needs to support a diverse range of programs. Integrated with our clinical teams and providers, this position involves direct contact with clinical professionals and other team members across the organization.
What You'll Do
- Provide clerical and administrative support to the Anchorage Clinical Services Director, other Clinical Managers, and the Lead Administrative Assistant.
- Ensure the successful day-to-day operation of the office.
- Assist in the grant process by gathering information, providing clerical support as needed, and maintaining records for mandatory reporting.
- Utilizes the Electronic Medical Record to complete and track administrative needs through the use of a range of tools, including: clinical reports, data review, data entry, and program management
- Communicates with various clinical and medical program managers to manage health records and clinical record needs
- Complete data entry requirements, which often occur at specific intervals (monthly, quarterly, yearly) as assigned.
- Fill-in for receptionists as needed to ensure quality customer service.
What We Need from You
- You have at least four years of relevant experience or a combination of relevant degree coursework/experience, with preference towards experience in the medical or behavioral health industry
- Comfortable engaging with employees and building positive working relationships.
- Represent Alaska Behavioral Health at community events and outreach opportunities.
- You have the necessary skills to work with a population that can be severely mentally ill
- You're a self-starter and don't mind working on multiple tasks at one time, and you are able to meet deadlines and follow-up when necessary.
- Prefer prior experience working with data entry and electronic health records.
- Prefer prior experience working with Microsoft Office Suite, notably Excel.
- Ability to conceptualize and practice the administrative process of job duties; i.e., clinical records, caseload assignments, and clinical program management, etc.
- Possesses valid and unrestricted Alaska Driver's License
Requirements
- At least four years of relevant experience or a combination of relevant degree coursework/experience
- Preference towards experience in the medical or behavioral health industry
- Comfortable engaging with employees and building positive working relationships
- Represent Alaska Behavioral Health at community events and outreach opportunities
- Skills to work with a population that can be severely mentally ill
- Self-starter able to work on multiple tasks at one time, meet deadlines, and follow-up when necessary
- Prefer prior experience working with data entry and electronic health records
- Prefer prior experience working with Microsoft Office Suite, notably Excel
- Ability to conceptualize and practice the administrative process of job duties
- Possesses valid and unrestricted Alaska Driver's License
Benefits
- Health Insurance
- 401(k) Matching
- Paid Time Off
- Annual Incentive Opportunities
Company overview
Anchorage Community Mental Health Services is a comprehensive behavioral health organization serving the Anchorage, Alaska community. As a community-based mental health provider, the organization offers a wide range of services including outpatient counseling, crisis intervention, substance abuse treatment, and psychiatric care for individuals and families. The organization focuses on providing accessible mental health services to diverse populations, including children, adolescents, adults, and seniors, with particular attention to underserved communities in the Anchorage area. Their services typically include individual and group therapy, medication management, case management, and community outreach programs. Anchorage Community Mental Health Services plays a vital role in Alaska's behavioral health infrastructure, addressing the unique mental health needs of the region's population through evidence-based practices and culturally competent care. The organization collaborates with local healthcare providers, social service agencies, and community organizations to create a comprehensive support network for individuals experiencing mental health challenges.