Clinical Application Specialist, Monitoring

Essential Functions and Main Duties

• Responsible for implementing the Nihon Kohden Clinical Partnership Program in the United States, its territories and Canada.
• Responsible for developing and delivering a customized training and support plans for Nihon Kohden equipment at customer accounts.
• Responsible for leading implementation teams to complete the project on time, safely and to the customer's satisfaction.
• Responsible for providing ongoing customer support either in person or by telephone.
• Responsible for making travel arrangements according to company policies and completing expense reports within designated timeframe.
• Responsible to update product knowledge as product operations or features change.
• Responsible for remaining clinically knowledgeable and competent and for maintaining an active nursing licensure.
• Responsible to manage time wisely and efficiently and to accomplish assignments within established timeframes.
• Responsible for submitting required documentation within designated timeframe.
• Adhere to all company policies, procedures, and business ethics codes.

Qualifications

• Bachelor's degree in nursing
• Must possess a valid unrestricted nursing license issued within the United States. Valid driver's license and good driving record are required.
• 3+ years of experience in any Adult ICU with knowledge of hemodynamics and the ability to troubleshoot complex critical nursing issues. EKG rhythm interpretation is required.

Competencies Required

• Excellent verbal and written communication skills. Presents a professional image at all times with an above average skill in customer service.
• Ability to read, analyze and interpret equipment manuals, general business periodicals or professional journals
• Ability to write reports and business correspondence
• Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization, and use technology to present complex information to customers
• Working knowledge of Windows PC's, proficient in Microsoft Outlook email applications, and efficient with Word, Excel, and PowerPoint Office programs
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; the ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to be flexible with schedule and ever-changing working environments
• Highly organized with a great attention to detail
• Must be self-motivated and have the ability to be managed remotely
• Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
• Able to work effectively both independently and in a collaborative team environment

Working Conditions

This is a full-time role with a schedule that flexes to meet business and customer needs. The role includes overnight travel Monday through Friday most weeks, with early morning travel to assigned hospital or site, early start times with extended workdays, and return travel home on Friday. Approximately every 8-9 weeks, the role shifts to an office- or home-based schedule focused on administrative work, calls, planning, and preparation. Holiday, overnight, or weekend work may occasionally be required. Travel is approximately 80% across the U.S.