Clinical Associate (Field-based)
Stryker
Summary
The Clinical Associate delivers high-quality education, training, and go-live support for communication solutions within clinical environments. This role partners closely with cross-functional teams, including Customer Excellence, Product, Sales, and Customer Success, to ensure end-users, clinical leaders, and administrators gain the competency, confidence, and adoption needed to maximize product value and operational excellence.
Job description
What you will do:
- Conduct end-user training, instructor-led sessions, and customer-specific education programs focused on communication products and workflows within acute care and other clinical environments
- Partner with cross-functional teams to support product rollouts, adoption strategies, and go-live activities, ensuring smooth onboarding and optimal use of communication solutions
- Identify user trends, workflow gaps, and training opportunities
- Promote best practices by applying a consultative approach to uncover operational challenges and drive successful outcomes
- Maintain current knowledge of product capabilities and healthcare communication and education trends to support effective training strategies and customer guidance
What you need:
Required:
- Bachelors in a health care discipline required
- Current licensure or certification required in healthcare discipline
- Travel up to 90% for onsite training, go-live support, and customer engagements which may include nights and weekends
Preferred:
- Minimum 2 years of clinical experience
- Clinical consultative experience in a traveling role
- Hands on experience training in a clinical environment
- Proficiency with MS Office: Excel, Word, PowerPoint, Outlook
Requirements
- Bachelors in a health care discipline required
- Current licensure or certification required in healthcare discipline
- Travel up to 90% for onsite training, go-live support, and customer engagements which may include nights and weekends
- Minimum 2 years of clinical experience
- Clinical consultative experience in a traveling role
- Hands on experience training in a clinical environment
- Proficiency with MS Office: Excel, Word, PowerPoint, Outlook
Company overview
Stryker is a global leader in medical technology, founded in 1941 by Dr. Homer Stryker and headquartered in Kalamazoo, Michigan. As one of the world's premier medical device companies, Stryker operates across three major business segments: Medical and Surgical Equipment, Orthopaedics and Spine, and Neurotechnology. The company impacts more than 150 million patients annually through its innovative products and services sold in over 75 countries worldwide. With approximately 53,000 employees globally and annual sales of $22.6 billion in 2024, Stryker maintains a strong commitment to research and development, investing $1.5 billion in R&D annually. The company's diverse portfolio includes surgical instruments, orthopedic implants, neurovascular devices, endoscopic systems, and advanced digital healthcare solutions. Stryker is recognized for its Mako robotic-assisted surgery systems and has been consistently ranked as one of Fortune's World's Best Workplaces for eight consecutive years, demonstrating its commitment to corporate culture and employee development.