Summary

We’re seeking a Clinical Care Reviewer to help bring Rula’s care efficiency pilots to life as part of our Clinical Quality team. In this role, you’ll work directly with providers across our network, coaching them 1:1, leading consultation and education groups, and responding to their questions by email, to support efficient, effective, and clinically appropriate care. You’ll also support Continued Care Review work as needed, reviewing charts and treatment progress to guide next steps in care. Because you’re closest to the provider experience, your observations about what’s working and what isn’t will directly shape how Rula’s pilots are refined. This role is ideal for a licensed clinician who enjoys working with other clinicians, communicates clearly in writing, and wants to help improve care at both the individual and population level.

Job description

About the Role

We’re seeking a Clinical Care Reviewer to help bring Rula’s care efficiency pilots to life as part of our Clinical Quality team. In this role, you’ll work directly with providers across our network, coaching them 1:1, leading consultation and education groups, and responding to their questions by email, to support efficient, effective, and clinically appropriate care. You’ll also support Continued Care Review work as needed, reviewing charts and treatment progress to guide next steps in care. Because you’re closest to the provider experience, your observations about what’s working and what isn’t will directly shape how Rula’s pilots are refined. This role is ideal for a licensed clinician who enjoys working with other clinicians, communicates clearly in writing, and wants to help improve care at both the individual and population level.

Required Qualifications

Master’s degree and active, unencumbered clinical license (LCSW, LMFT, LPC, or equivalent) and 3+ years of post-licensure experience in behavioral health
Experience reviewing clinical documentation and applying medical necessity criteria, with a strong understanding of behavioral health treatment planning, progression, and appropriate episode duration
Experience coaching, training, supervising, or giving feedback to clinicians, including facilitating consultation or education groups
Excellent written communication, including the ability to respond to clinician emails clearly, respectfully, and efficiently
Comfort working with EHRs and digital tools (e.g., Google Workspace, Salesforce)

Preferred Qualifications

Experience in utilization management, peer review, or clinical quality roles
Familiarity working with or for health plans, managed care organizations, or value-based care programs (e.g., Kaiser Permanente)
1+ year experience in high growth startup environment
Experience with measurement-informed care and comfort working with data (e.g., outcome measures, utilization trends) to inform clinical decisions and provider coaching
Experience carrying out new programs, pilots, or initiatives in an evolving environment, and sharing structured feedback to improve them
Experience using, or openness to using, AI tools to improve efficiency and support clinical review and provider communication workflows
MST and PST timezones are preferred

Requirements

Master’s degree
Active, unencumbered clinical license (LCSW, LMFT, LPC, or equivalent)
3+ years of post-licensure experience in behavioral health
Experience reviewing clinical documentation and applying medical necessity criteria
Strong understanding of behavioral health treatment planning, progression, and appropriate episode duration
Experience coaching, training, supervising, or giving feedback to clinicians
Experience facilitating consultation or education groups
Excellent written communication
Comfort working with EHRs and digital tools (e.g., Google Workspace, Salesforce)

Benefits

Medical, Dental & Vision
Life & Disability Insurance
FSA/HSA
401(k) Plan
Paid Parental Leave
Employee Assistance Program
Quarterly Department Stipend
Home Office Stipend
Wellness Stipend
Equity
2 Company-Wide Shutdown Weeks
100% Remote Work

Company overview

Rula is a mental health care company that operates in the digital healthcare space, providing accessible mental health services through telehealth platforms. The company focuses on connecting individuals with licensed mental health professionals, including therapists, psychologists, and psychiatrists, through convenient online channels. Rula's platform typically offers services such as virtual therapy sessions, psychiatric consultations, and mental health support programs designed to make mental healthcare more accessible and convenient for patients. As a modern healthcare provider, Rula leverages technology to bridge gaps in mental health service delivery, addressing the growing demand for remote mental health support. The company operates within the broader telehealth and digital health ecosystem, contributing to the transformation of traditional mental healthcare delivery models. Rula's services are particularly relevant in today's healthcare landscape where digital solutions are increasingly important for expanding access to mental health resources and reducing barriers to care.