Clinical Director, Case Management
SUN BEHAVIORAL HEALTH GROUP
Summary
The Clinical Director, Case Management provides strategic and operational leadership for the organization's case management program. This role is responsible for overseeing clinical programs, supervising and developing clinical staff, ensuring quality and compliance standards, and supporting program growth and sustainability. The Director partners with executive leadership to strengthen service delivery, implement evidence-based practices, and drive positive outcomes for clients, staff, and the organization.
Job description
Position Summary
The Clinical Director, Case Management provides strategic and operational leadership for the organization's case management program. This role is responsible for overseeing clinical programs, supervising and developing clinical staff, ensuring quality and compliance standards, and supporting program growth and sustainability. The Director partners with executive leadership to strengthen service delivery, implement evidence-based practices, and drive positive outcomes for clients, staff, and the organization.
Key Responsibilities
- Provide leadership and oversight for case management, ensuring alignment with organizational goals, policies, and quality standards.
- Supervise, mentor, and develop case managers through coaching, performance management, training, and ongoing professional development.
- Lead recruitment, hiring, onboarding, scheduling, evaluation, and retention efforts for case management team members.
- Develop and implement strategies to support case management program growth, operational efficiency, and long-term sustainability.
- Monitor clinical outcomes, quality assurance initiatives, compliance standards, and program performance metrics.
- Ensure implementation and adherence to evidence-based practices across all clinical programs.
- Oversee program evaluation activities and recommend service enhancements to better meet community and client needs.
- Collaborate with executive leadership and cross-functional teams to support organizational initiatives and strategic planning efforts.
- Foster strong relationships with community partners, referral sources, and stakeholders.
- Provide clinical consultation, training, and leadership to support high-quality service delivery.
- Perform additional duties as assigned.
Qualifications & Requirements
- Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field required.
- Current licensure as a Licensed Clinical Social Worker (LCSW) or Ph.D. in Clinical Psychology required.
- Minimum of one year of administrative or management experience within a healthcare, behavioral health, or human services setting.
- Three to five years of progressive leadership experience involving program management, staff supervision, and operational oversight.
- Demonstrated experience building, developing, and leading high-performing clinical teams.
- Knowledge of behavioral health program operations, quality assurance, compliance requirements, and clinical best practices.
- Experience implementing and monitoring evidence-based treatment models and clinical interventions.
- Understanding of revenue generation, program growth, and service sustainability within a behavioral health environment.
- Strong leadership, strategic planning, decision-making, and problem-solving skills.
- Excellent written, verbal, presentation, and interpersonal communication skills.
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
- Ability to travel periodically between program and office locations as needed.
Requirements
- Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field required
- Current licensure as a Licensed Clinical Social Worker (LCSW) or Ph.D. in Clinical Psychology required
- Minimum of one year of administrative or management experience within a healthcare, behavioral health, or human services setting
- Three to five years of progressive leadership experience involving program management, staff supervision, and operational oversight
- Demonstrated experience building, developing, and leading high-performing clinical teams
- Knowledge of behavioral health program operations, quality assurance, compliance requirements, and clinical best practices
- Experience implementing and monitoring evidence-based treatment models and clinical interventions
- Understanding of revenue generation, program growth, and service sustainability within a behavioral health environment
- Strong leadership, strategic planning, decision-making, and problem-solving skills
- Excellent written, verbal, presentation, and interpersonal communication skills
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
- Ability to travel periodically between program and office locations as needed
Benefits
- Paid Time Off (PTO)
- Medical, Dental & Vision Insurance
- 401(k) Matching
- Short-Term Disability Insurance
- Life Insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Employee Assistance Program (EAP)
- Employee Referral Program
Company overview
Sun Behavioral Health Group is a specialized healthcare provider focused on delivering comprehensive behavioral health and mental health treatment services. The organization operates as a network of behavioral health facilities that provide inpatient and outpatient care for individuals struggling with mental health disorders, substance abuse issues, and co-occurring conditions. Their services typically include psychiatric evaluation, medication management, individual and group therapy, crisis intervention, and specialized treatment programs for various mental health conditions. As a behavioral health provider, Sun Behavioral Health Group plays a critical role in addressing the growing need for accessible mental healthcare services, offering evidence-based treatments and therapeutic interventions designed to support patients in their recovery journey. The organization emphasizes a patient-centered approach to care, working to create supportive treatment environments that promote healing and long-term wellness for individuals facing mental health challenges.