Clinical Engineering II

Job Summary

The CE/BMET Supervisor is responsible for day-to-day operational support of a team, including the scheduling of routine functions and preventive maintenance, leading team project implementations, and assessing the quality and amount of work delivered. The supervisor will coordinate and cooperate with the Manager on the completion of performance evaluations, use data indicators to schedule workload and analyze data trends and improve department operations. The CE/BMET supervisor may perform technical functions, duties, and responsibilities including, but not limited to; selection, acquisition and service of medical devices, project management, technical investigations of clinical incidents, clinical/technical problem-solving, device design and solution of novel system and technical problems. Performs other related duties as required.

Major Duties and Responsibilities

• Coordinates the day-to day operations of a team, including the scheduling of routine work, prioritization of work assignment, implementation of projects, and assessment of quality and quantity of work. Understands the workflow of the team, needs of staff and customers, and meets regulatory requirements.
• Uses data driven approach to schedule workload, maintenance activities, improve operations and service quality, and identify system problems/trends. Works in close collaboration with other supervisors to manage the department workload and improve department operations and consistency across teams.
• Mentors team members for career growth and retention using a documented plan. Provides regular feedback on performance, growth, and development, including completion of performance evaluations and corrective actions of team members when necessary.
• Develops and fosters a learning culture, encourage staff to attend and learn from department internal training programs and manufacturer training. Tracks staff training for training knowledge implementation.
• May participate in the development and delivery of training for staff competency improvement in the areas of clinical application, use, and operation of medical devices and network systems.
• With some guidance, leads projects through all stages of its lifecycle. Works with a multidisciplinary team of internal and external customers and stakeholders to identify clinical needs and workflow, coordinates the purchase, manages the installation ensuring consistent device type configuration, helps organize the in-service training, plans for the handoff to day-to-day operations, and documents the project using department project guidelines.
• Evaluates the safety and efficacy of medical devices according to the manufacturer documentation. Investigates cost-effectiveness of alternatives to current technologies to meet the hospital’s clinical workflow. Suggests and helps implement strategies for management of technology in assigned clinical areas, leading quality improvement activities where applicable.
• Provides high quality technical and customer support and troubleshooting.
• Under supervision and guidance, investigates clinical incidents involving medical devices and prepares and files appropriate reports, disseminates information regarding possible unintended outcomes and implements corrective action.
• Maintains knowledge of and advises department and hospital personnel of codes and regulations regarding clinical devices and support facilities.
• Maintains a proficient level of Clinical Engineering principles and expertise to act as a resource to the department, area, or hospital.
• Serves and participates on internal and/or external hospital committees and working groups. Provides on-call response to administrative, management and/or technical problems.

Skills and Abilities

• Demonstrates knowledge in recruiting using behavioral based methods, mentoring, evaluating staff, in a leadership role.
• Has analytical and organizational skills principles and desire to continue to learn.
• Ability to use current and future forms of trouble shooting using computer-based technologies.
• Ability to work well under pressure and in a team environment.
• Flexible schedule to work an irregular shift when needed.
• Great interpersonal and time-management skills; creative design and development skills.
• Computer knowledge and familiarity with the use of word processing, spreadsheet, and basic database applications.
• Must have some exposure to FDA regulations.
• High degree of accuracy, consistency and attention to detail.
• Strong understanding and implementation of engineering principles.
• Understanding of Anatomy and Physiology.
• Ability to analyze complex problems and procedures.
• Ability to adapt and apply conceptual ideas into reality.
• Ability to articulate ideas and concepts clearly in written, verbal, and visual form.