Clinical Fulfillment Pharmacist

The Position

At the direction of the Pharmacy Operations Manager, the Clinical Fulfillment Pharmacist is responsible for supporting the delivery of efficient, accurate prescriptions and oversight of clinical care services through our digital and traditional methods with patients and Prescribers. In addition, the Clinical Fulfillment Pharmacist shall have operational oversight in the absence of the Pharmacist In Charge and/or Pharmacy Operations Manager. The Clinical Fulfillment Pharmacist shall always work collaboratively with Perigon Pharmacy 360 personnel to create and offer innovative clinical solutions for our patients and providers.

• Process prescription requests/orders in an effective and efficient manner while providing detailed documentation in CRM
• Build and maintain clinical management protocols
• Conduct calls to HCP/Physician offices to obtain necessary information on patients being serviced
• Offer clinical counseling to patients on items related to their drug therapy and/or disease state
• Deliver outstanding clinical care consults to each patient
• Respond to all clinical inquiries from personnel upon request
• Collaborate with front-end operations team(s) to meet patient, client, and Fulfillment program needs
• On rotation; support clinical needs and concerns after hours as patient needs arise (stipend offered)
• Collaborate with the PIC and the Perigon Pharmacy 360 staff to ensure the organization is in compliance with all applicable pharmacy regulations and standards of good pharmacy practices; including completion of clinical assessments and protocols
• Ensure necessary maintenance, inventory and dispensing logs are produced and recorded according to individual state regulations
• In the absence of the PIC and Pharmacy Operations Manager, manage the opening and closure of the Pharmacy fulfillment area, as scheduled
• Assist the VP of Pharmacy Operations with reporting of KPIs to third parties or Executive Management Team
• Monitor for and support clinical escalations through the proprietary medication management platform, Medesto
• Assist in development of patient education and experience within the Medesto Platform
• Organize information, develop procedures, and train staff on clinical fulfillment program processes to ensure program success

Position Success Factors

• Excellent clinical judgment
• Strong problem solving skills
• Contribute to delivering a positive engagement with all internal teams
• Strong communication skills; clear and concise, effective, patient and courteous
• Ability to work well under pressure in a fast paced work environment and under tight deadlines

Minimum Knowledge, Skills and Abilities Required

• PharmD or BS Degree in Pharmacy
• Pharmacy license in good standing in Pennsylvania
• Ability to work weekdays, including possible Saturdays and extended business hours, as agreed upon in advance with the Pharmacy Supervisor
• Ability to be the on-call pharmacist, as agreed upon with the Pharmacy Operations Manager
• Strong computer proficiencies, including Microsoft Office suite