Clinical Interpreter - Medicaid Enrollment
University of Arkansas for Medical Sciences
Summary
The Clinical Interpreter (Bilingual) will assist English and Spanish speaking patients with Medicaid applications. Major responsibility is processing Medicaid applications for our Spanish speaking patients who need financial assistance.
Job description
Job Duties
- Specializes in assisting Spanish speaking patients.
- Analyze patient's responsibility by understanding verification of assets, family size, citizenship status and FPL.
- Keys Medicaid cases into DHS eligibility system.
- Retrieves eligibility information from different data bases.
- Submits weekly spreadsheets of cases in need of additional review.
- Knowledge of complete Medicaid interview process.
- Performs other duties as assigned with a positive team attitude.
- Develops and maintains knowledge-base of Medicaid policies and procedures, maintains current knowledge of all federal and state regulatory mandates and requirements including but not limited to Medicare, EMTALA, and JCAHO; successfully completes annual competency test and any additional competency testing and training required to validate required skills.
- Determines eligibility for Spanish and English speaking patients for Medicaid, EMA and financial assistance programs available.
- This position provides assistance in obtaining coverage for patients who are underinsured and uninsured.
Minimum Qualifications
- Bachelor's degree or High School diploma plus 4 years formal interpreting experience
- Able to follow oral and written instructions and communicate with others effectively.
- Strong computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers.
- Excellent customer relations skills.
Preferred Qualifications
- Two years of experience interpreting and translating, preferably in a medical setting, including one year medical, Medicaid, and clerical experience
- Experience in healthcare insurance and billing.
- Knowledge in advanced medical terminology and medical coding.
- Oral and written fluency in English and Spanish.
Requirements
- Bachelor's degree or High School diploma plus 4 years formal interpreting experience
- Able to follow oral and written instructions and communicate with others effectively
- Strong computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers
- Excellent customer relations skills
- Two years of experience interpreting and translating, preferably in a medical setting, including one year medical, Medicaid, and clerical experience
- Experience in healthcare insurance and billing
- Knowledge in advanced medical terminology and medical coding
- Oral and written fluency in English and Spanish
Benefits
- Medical, Dental & Vision
- Holiday, Vacation & Sick Leave
- Education discount
- Retirement: Up to 10% matched
- Basic Life Insurance
- Career Training
- Merchant Discounts
- Concierge prescription delivery
Company overview
The University of Arkansas for Medical Sciences (UAMS) is Arkansas' only comprehensive academic health sciences university and the state's largest public employer. Founded in 1879 by eight physicians, UAMS has evolved into a statewide health system encompassing six colleges: Medicine, Pharmacy, Nursing, Health Professions, Public Health, and Graduate School. As a premier academic medical center, UAMS combines education, research, and clinical care through its UAMS Medical Center, which serves as Arkansas' only adult Level 1 trauma center and the state's sole provider of adult kidney, liver, and pancreas transplants. The institution operates with a $1.3 billion budget and generates over $100 million in annual research funding, maintaining internationally recognized programs in multiple myeloma, aging, and other specialized areas. UAMS supports over 3,000 students, 900 medical residents and fellows, and maintains affiliations with Arkansas Children's Hospital and the Central Arkansas Veterans Healthcare System. With eight regional campuses across Arkansas, UAMS provides extensive community outreach and telehealth services, ensuring healthcare access throughout the state while contributing approximately $3.92 billion annually to Arkansas' economy.