Clinical Liaison

Job Summary

This is a full-time position working a hybrid schedule of 4 days in person and 1 day remote. This position also rotates weekends and holidays.

Ideal Candidate

• Liaison experience preferred
• IRF/acute rehab experience preferred
• Active, clinical license in MA required (RN, PT, OT, SLP, LCSW/LICSW)

Summary

Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.

Essential Functions

• Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
• Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
• Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
• Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
• Conduct assessments to identify healthcare needs and gaps in the community.
• Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
• Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.

Qualifications

Bachelor's Degree in Healthcare Management, Public Relations, or a Related Field of Study required. Experience in lieu of a degree is not accepted.

Licenses and Credentials

• Licensed Clinical Social Worker [LCSW - State License]
• Licensed Independent Clinical Social Worker [LICSW - State License]
• Occupational Therapist [State License] - preferred
• Physical Therapist [State License]
• Registered Nurse [RN - State License]
• Speech-language Pathologist [State License]

Experience

Community Outreach Experience 2-3 years required and Healthcare/Managed Care Experience 1-2 years required.

Knowledge, Skills and Abilities

• Knowledge of local healthcare resources and community organizations.
• Familiarity with healthcare regulations, privacy laws, and ethical standards.
• Strong communication, presentation, and interpersonal skills.
• Ability to establish and maintain positive relationships with varied stakeholders.
• Excellent organizational and time management abilities to manage multiple initiatives simultaneously.
• Valid driver's license and willingness to travel within the community as needed.