Clinical Office Specialist
UHS
Summary
Thousand Branches Wellness provides outpatient mental health treatment for adolescents and adults. A subsidiary of Universal Health Services (UHS), Thousand Branches Wellness is seeking an experienced Clinical Office Specialist who enjoys the excitement and challenges of a start-up to join our team in Miami, FL.
Job description
About the Role
Thousand Branches Wellness provides outpatient mental health treatment for adolescents and adults. A subsidiary of Universal Health Services (UHS), Thousand Branches Wellness is seeking an experienced Clinical Office Specialist who enjoys the excitement and challenges of a start-up to join our team in Miami, FL.
The Clinical Office Specialist (COS) provides platform training & onboarding support to clinic staff, manages the daily workflows of patient interactions, paperwork/document management, and the overall organization of the office. The COS actively supports, promotes, and works within the context of the Mission, Vision and Values associated with Thousand Branches Wellness. This position ensures the office operates efficiently and in compliance with company policies and regulatory standards.
Responsibilities
- Collaborative communication with coworkers, clients and referral sources
- Flexibility to work in a fast-paced environment
- Telephone Screening of inquiry calls with appropriate referrals made for any emergency situation and appointments scheduled as appropriate
- Implement and manage systems to ensure effective communication with clients, families, referral sources and other relevant entities
- Manage day-to-day schedule, follow up, appointment confirmation and re-schedule as needed
- Utilization Review and insurance verification
- Follow up/respond to incoming calls/emails/fax requests within timelines outlined in policy
- Other duties as assigned
Requirements
- High School diploma required
- Bachelor's degree preferred
- 1-3 years of related work experience required
- Proficient in MS Office products
Benefits
- Paid Time Off
- Medical, Dental & Vision
- Prescription Drug Plans
- 401(k) Matching
- Discounted Stock Plan
- Student Loan Refinancing
- Tuition Savings
- Career Development
- Pet Insurance
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.