Clinical Operations Coordinator (Reference Lab)
Tempus AI
Summary
Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Job description
We are looking for a Clinical Operations Coordinator who will work with our internal lab, operations and customer success teams, as well as with equivalent teams at external reference labs.
Responsibilities:
- Autonomously own assigned workflows for order triage and order fulfillment
- Perform critical quality control functions in the order creation and reporting workflows
- Work with team leadership to implement workflow improvements across various systems to ensure company growth
- Autonomously own ad hoc processes and projects to ensure operational excellence is maintained
- Support ongoing and future projects within the team
Qualifications:
- 1-3 years working experience
- 4 year college degree, preferably in Biological Sciences, Healthcare Administration, or a related field
- Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy
- Persistent and resilient person who thrives in a fast-paced, highly iterative environment
- Strong critical thinking, interpersonal, and problem-solving skills
- Impeccable written and verbal communication skills
- Show initiative and ability to work as part of a high-level team while working independently
Preferred qualifications:
- Experience with quality assurance and/or compliance in an FDA-regulated industry is preferred
- Experience with Protected Health Information (PHI)
Requirements
- 1-3 years working experience
- 4 year college degree, preferably in Biological Sciences, Healthcare Administration, or a related field
- Highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy
- Persistent and resilient person who thrives in a fast-paced, highly iterative environment
- Strong critical thinking, interpersonal, and problem-solving skills
- Impeccable written and verbal communication skills
- Show initiative and ability to work as part of a high-level team while working independently
- Experience with quality assurance and/or compliance in an FDA-regulated industry is preferred
- Experience with Protected Health Information (PHI)
Benefits
- Medical benefits
- Incentive compensation
- Restricted stock units
Company overview
Tempus AI, Inc. (NASDAQ: TEM) is a pioneering healthcare technology company founded in 2015 by Eric Lefkofsky in Chicago, Illinois. The company was established after Lefkofsky's wife was diagnosed with breast cancer, driving his mission to revolutionize cancer care through technology and artificial intelligence. Tempus specializes in applying AI to advance precision medicine by collecting and analyzing vast amounts of molecular, clinical, and genomic data. The company operates across multiple therapeutic areas including oncology, cardiology, radiology, neurology, psychiatry, and dermatology. Tempus provides comprehensive diagnostic services including next-generation sequencing (NGS), PCR profiling, and molecular pathology testing. Its AI-powered platform enables physicians to make real-time, data-driven decisions for personalized patient care and targeted therapies. The company went public in June 2024 and has expanded globally with operations in multiple countries. Tempus continues to innovate at the intersection of healthcare and artificial intelligence, aiming to ensure patients receive the right treatments at the right time for improved health outcomes.