Clinical Operations Manager

The Opportunity

We are seeking an experienced Practice Manager to help lead our local clinic operations. This is an opportunity for someone who enjoys creating structure, developing teams, and taking ownership of an operation rather than simply maintaining an established practice. The Practice Manager will have responsibility for the day-to-day performance of the practices, including team leadership, patient experience, operational workflows, financial performance, regulatory compliance, and administrative systems.

What You'll Take Ownership Of

• Leading the day-to-day operations of a busy practice and ensuring efficient and consistent operations in alignment with organizational standards.
• Leading, coaching, and developing clinical and administrative team members while creating clear expectations and accountability.
• Building a collaborative, patient-centered culture focused on professionalism, service, and continuous improvement.
• Monitoring practice performance and identifying opportunities to improve efficiency, productivity, patient experience, and overall operational results.
• Managing staffing, scheduling, supplies, equipment, and other resources necessary to support practice operations.
• Partnering with leadership on budgeting, forecasting, and resource planning as the center grows.
• Supporting the financial sustainability of each practice by responsibly managing resources and monitoring performance against established goals.
• Ensuring clinical and administrative workflows are completed accurately, consistently, and according to established procedures.
• Ensuring the practice operates in accordance with applicable healthcare regulations, organizational policies, patient confidentiality requirements, and quality standards.
• Supporting internal audits, inspections, and continuous quality improvement efforts.
• Identifying operational challenges early, developing practical solutions, and communicating effectively with organizational leadership.
• Helping strengthen patient retention and the reputation of each practice by ensuring patients receive a dependable, professional, and compassionate experience.
• Serving as a visible, hands-on leader who is willing to work alongside the team when circumstances require it.

Who Tends to Thrive in This Role

There isn't one specific career path we're targeting. You may currently manage a medical clinic, outpatient clinic, specialty practice, physician group, healthcare service, or another patient-facing operation. We're most interested in finding someone who has successfully led people and understands what it takes to keep a healthcare operation running well. Ideally, you'll bring several years of professional experience, including meaningful experience managing or supervising others. Healthcare leadership experience is strongly preferred, particularly if you've been responsible for both employees and the broader operational or financial performance of a location, practice, or department.

Our nice-to-haves

• Comfortable operating independently and taking ownership without needing constant direction.
• Organized enough to manage multiple locations, competing priorities, and changing needs.
• Confident in making day-to-day operational decisions and solving problems as they arise.
• Able to coach and develop employees while maintaining clear standards and accountability.
• Willing to work alongside the team rather than managing exclusively from an center.
• Focused on creating a consistent, positive, and dependable patient experience.
• Comfortable reviewing operational and financial performance and using that information to make decisions.
• Energized by building processes and structures where they may not already exist.
• Able to balance the needs of individual practices with the broader goals of a growing organization.

A bachelor's degree is preferred but will be considered alongside relevant professional, healthcare, and leadership experience.