Clinical Outreach Liaison
UHS
Summary
We are seeking a Clinical Outreach Liaison to support access to care for our Intensive Outpatient Program (IOP) at Thousand Branches Wellness in Las Vegas, NV through clinically informed community outreach and referral engagement. This role is responsible for the execution of outreach activities with a strong clinical lens, ensuring referral partners are supported in identifying appropriate level-of-care placements. Working within established outreach priorities, the Liaison will serve as a clinical resource in the community, helping bridge gaps between providers and treatment services. This is a field-based, externally focused role and does not include responsibility for internal program operations, staffing, or clinical service delivery. This position may entail evening and/or weekend hours as needed for community events.
Job description
Key Responsibilities
- Execute assigned outreach plans with a focus on clinically appropriate referral development
- Build and maintain relationships with referral partners, including therapists, psychiatrists, hospitals, and community providers
- Serve as a clinical resource to the community by educating partners on levels of care, treatment modalities, and appropriate placement criteria
- Utilize clinical knowledge to support referral partners in determining when IOP is an appropriate level of care
- Conduct regular in-person outreach, meetings, and follow-ups to maintain strong community presence
- Collaborate with Admissions and clinical teams to support appropriate and timely referral transitions
- Communicate relevant clinical updates and program information to referral sources
- Track outreach activity and referral trends to support consistency and follow-through
Qualifications
- Master’s degree in a behavioral health field required
- Active licensure or registration strongly preferred
- 1–3+ years of experience in behavioral health (clinical, case management, or utilization review experience preferred)
- Strong understanding of behavioral health diagnoses and levels of care (IOP/PHP/residential)
- Ability to communicate clinical concepts clearly to both clinical and non-clinical audiences
- Strong interpersonal skills and ability to build trust within the provider community
- Ability to work independently in a structured, field-based role
Preferred Experience
- Experience in mental health and/or substance use treatment settings
- Background in assessment, case management, or care coordination
- Familiarity working with military populations, veterans, or veteran-serving organizations
- Established relationships within the behavioral health community
- Experience with CRM or referral tracking systems
What We’re Looking For
- A clinically trained professional who enjoys community engagement and relationship building
- Strong ability to translate clinical knowledge into practical guidance for referral partners
- Consistent, reliable execution of outreach activities
- High level of organization and follow-through
- Comfort working within established outreach direction and priorities
Performance Expectations
- Maintain consistent weekly outreach activity in the field
- Support growth in clinically appropriate referrals and admissions
- Build and sustain relationships with community providers
- Ensure accurate and timely documentation of outreach efforts
Requirements
- Master’s degree in a behavioral health field required
- Active licensure or registration strongly preferred
- 1–3+ years of experience in behavioral health (clinical, case management, or utilization review experience preferred)
- Strong understanding of behavioral health diagnoses and levels of care (IOP/PHP/residential)
- Ability to communicate clinical concepts clearly to both clinical and non-clinical audiences
- Strong interpersonal skills and ability to build trust within the provider community
- Ability to work independently in a structured, field-based role
Benefits
- Medical, Dental & Vision
- Prescription Drug Plan
- 401(k) Matching
- Discounted Stock Plan
- Long & Short-Term Disability
- Flexible Spending Accounts
- Healthcare Savings Account
- Life Insurance
- Career Development
- Tuition Assistance
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.