Clinical Pharmacy Tech
HealthFirst
Summary
The Pharmacy Technician is responsible for providing member medication counseling and assistance to minimize gaps in treatment by collaborating with various teams across Healthfirst and with our community partners of pharmacists and providers.
Job description
Duties & Responsibilities
- Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator to achieve proper medication adherence, minimize gaps in therapy, and prevent medication related adverse events
- Facilitates member access to medication(s) by obtaining refills, facilitating new prescriptions, setting up appointments, facilitating access to medications for members experiencing financial issues, aligning refills to reduce frequency of pharmacy visits, documenting the care delivered, and communicating information to other providers
- Partners with Healthfirst Pharmacists and other internal and external partners to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention within the broader healthcare management services
- Partners with community pharmacies to monitor and communicate member medication adherence
- Performs patient health assessments to collect information regarding patient medication profile (prescriptions, OTC medications, and/or homeopathic/herbal therapy) to identify potential barriers which could lead to poor medication adherence including medication and/or patient-related factors, or access to care
- Handles member and provider communications telephonically (in person may be required in certain situations)
- Additional duties as necessary
Minimum Qualifications
- High School Diploma or GED from an accredited institution
- Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional
- Experience communicating with patients, providers, and pharmacists on medication and medication related issues
- Either nationally certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing
Preferred Qualifications
- Bilingual skills
- Medication Therapy Management Certificate
Compliance & Regulatory Responsibilities
Partner with community pharmacies to communicate member medication adherence
License/Certification
Nationally Certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing
Requirements
- High School Diploma or GED from an accredited institution
- Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional
- Experience communicating with patients, providers, and pharmacists on medication and medication related issues
- Either nationally certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing
- Bilingual skills
- Medication Therapy Management Certificate
Benefits
- Medical, Dental & Vision
- Incentive Programs
- Recognition Programs
- Life Insurance
- 401(k) Contributions
Company overview
HealthFirst is a medical equipment manufacturing company specializing in the development and production of healthcare devices and diagnostic equipment. As a medical device manufacturer, the company focuses on creating innovative solutions that enhance patient care and improve clinical outcomes. HealthFirst operates in the competitive medical technology sector, where it likely develops products ranging from diagnostic instruments to therapeutic devices used in various healthcare settings. The company's commitment to quality and regulatory compliance positions it as a reliable provider of medical equipment to hospitals, clinics, and healthcare facilities. With expertise in medical device engineering and manufacturing, HealthFirst contributes to advancing healthcare technology while maintaining rigorous standards for safety and efficacy. The company's products are designed to meet the evolving needs of healthcare professionals and patients, supporting improved diagnosis, treatment, and monitoring of medical conditions across different therapeutic areas.