Clinical Provider Supervisor, LCSW

Job Summary

The Clinical Provider Supervisor supervises assigned Clinical Providers and provides therapy to clients as needed.

Essential Job Functions

• Provide supervision to assigned Clinical Providers and hold regularly scheduled individual supervisory sessions and team meetings with supervisees.
• Assist supervisees with the effective management of their time and caseloads in accordance with applicable Tennessee requirements and departmental needs.
• Provide individual, group, family, and/or other appropriate counseling services utilizing professional experience and clinical expertise to meet client needs and treatment goals.
• Present educational material in public forums to promote community understanding of mental health and enhance community responses to mental health concerns.
• Participate in client staffing to identify problems and establish treatment goals and objectives in accordance with organizational guidelines, and assume management responsibilities for assigned cases.
• Participate in emergency services to provide timely assistance in cases of emotional or behavioral health crisis.
• Provide and/or coordinate comprehensive follow-up services for all assigned clients.
• Regularly review and monitor written clinical documentation, providing corrective feedback and addressing performance concerns as needed to ensure compliance with documentation requirements.
• Participate in hiring staff for the department.
• Report all critical incidents and staff responses to the supervising Assistant Director or Director of the department.
• Review travel vouchers and certify that mileage claimed is reasonable and related to authorized, medically necessary activities.
• Perform duties in accordance with organizational operational guidelines, applicable Tennessee laws and regulations, and the professional Code of Ethics.
• Respond to management needs, including data collection, program evaluation, and other departmental responsibilities.
• Participate in all required meetings.
• Regularly participate in evaluations of self and assigned staff in accordance with organizational operational guidelines.
• Respond to Quality Assurance procedures, cooperate with utilization review procedures, and follow established procedures, rules, and regulations of the Clinical Records Department.
• Participate in the quality assurance process, including preparing and presenting QA cases and conducting chart reviews.

Knowledge, Skills, and Abilities

• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to communicate effectively with clients, families, employees, and community contacts, including presenting information to groups.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to address problems involving several concrete variables in standardized situations.
• Ability to establish effective relationships through telephone and personal contacts.
• Ability to follow direction and accept supervision.
• Extensive knowledge of crisis intervention, communication skills, and family education methods.
• Extensive skills in observation and assessment.
• Extensive skills and knowledge in treatment planning and the ability to work with internal and external service providers, clients, and families.
• Experience and knowledge of systems for providing family therapy.
• Extensive skills in clinical supervision and expertise in training other professionals in clinical skills.

Experience and Education Qualifications

• Master’s degree in Social Work from a program accredited by the Council on Social Work Education (CSWE).
• Must possess a current, unrestricted Licensed Clinical Social Worker (LCSW) license in the State of Tennessee.
• Experience in mental health or behavioral health services and clinical supervision preferred or required as determined by the position’s needs.

Supervisory Requirements

• Provide leadership and guidance to all aspects of the department.
• Take an active role in monitoring the identification, development, and execution of strategic objectives.
• Involve, as appropriate, all team members in achieving goals.
• Effectively communicate changes and important departmental or organizational updates to team members.
• Handle difficult team member situations directly, using appropriate discretion and consulting Human Resources as needed to ensure respectful and appropriate resolution.
• Champion change and effectively manage the implementation of new ideas.
• Reinforce a team approach throughout departmental functions, support collaboration, and solicit input from team members at all levels within the organization.

Employment Requirements

• Successful completion of required background checks, including criminal record, driving record, abuse/neglect, and fingerprint checks, as applicable.
• Completion of New Hire Orientation at the beginning of employment.
• Completion of all required training, including Relias, at the beginning of employment and annually thereafter, as applicable.
• Current driver’s license, acceptable driving record, and current auto insurance, as required for the position.
• Maintain an active Tennessee LCSW license and meet applicable licensure requirements.