Clinical Quality Assurance - Program Lead (Associate Director)
Novartis
Summary
As Associate Director and Clinical Quality Assurance Program Lead, you will provide proactive, risk-based quality oversight for an assigned portfolio of clinical programmes and trials. Working closely with cross-functional teams, you will keep programmes inspection ready, compliant with Health Authority requirements and focused on patients' safety, rights and well-being.
Job description
Responsibilities
- Provide Clinical Quality Assurance leadership for assigned programmes and trials, drawing on a clear view of how departments connect and what the business needs to achieve.
- Drive the quality strategy within the Global Clinical Team and Clinical Trial Team you support, so that quality is built into how each trial is planned and run.
- Monitor delivery of the annual Quality Plan for assigned programmes and studies, so that agreed quality actions stay on track.
- Oversee the proactive quality risk management process, including quality risk assessments and submission and inspection readiness activities, and confirm that Clinical Trial Processes remain in control.
- Work with Country Development Quality, Development Units and members of the Global Clinical Team and Clinical Trial Team to detect risks early and make sure they are resolved.
- Support core governance for quality incident management, including critical and major deviations in your programmes, and escalate promptly when needed.
- Answer day-to-day Good Clinical Practice questions that arise from clinical trial deliverables, giving teams clear and practical guidance.
- Partner with Country Development Quality Assurance and External Service Provider Quality Assurance to lead initiatives on internal monitoring and on quality oversight of outsourced activities.
- Lead inspection preparation and facilitation with other Quality Assurance groups in Research and Development Quality, and support audit and inspection follow-up, including preparing Corrective and Preventive Actions, then use audit and inspection outcomes and trends to improve how trials are conducted.
- Act as the Quality Assurance point of contact for defined trials, attend their meetings so quality shapes decisions, and take an active part in continuous improvement work streams so that identified weaknesses are addressed and the improvements last.
Essential for the role
- Bachelor's degree in a life science or healthcare field.
- Extensive experience in regulated activities such as Good Clinical Practice or Pharmacovigilance, in clinical development and/or in Quality Assurance roles.
- Strong understanding of how clinical trials are run.
- Broad understanding of global Health Authority expectations in clinical development, and a deep understanding of the science of product development.
- Strong skills in Good Clinical Practice, clinical quality and/or clinical development.
- Experience managing projects.
- Ability to work independently in a global, matrix environment.
- Skills in stakeholder management, risk management, regulatory compliance, leadership and problem solving.
Desirable for the role
- Advanced degree in life sciences or healthcare, such as a PhD, Doctor of Medicine, Doctor of Pharmacy or Master's degree.
- Experience in audit and inspection management, including preparing Corrective and Preventive Actions and leading teams through Health Authority inspections.
Requirements
- Bachelor's degree in a life science or healthcare field
- Extensive experience in regulated activities such as Good Clinical Practice or Pharmacovigilance, in clinical development and/or in Quality Assurance roles
- Strong understanding of how clinical trials are run
- Broad understanding of global Health Authority expectations in clinical development
- Deep understanding of the science of product development
- Strong skills in Good Clinical Practice, clinical quality and/or clinical development
- Experience managing projects
- Ability to work independently in a global, matrix environment
- Skills in stakeholder management, risk management, regulatory compliance, leadership and problem solving
- Advanced degree in life sciences or healthcare such as PhD, MD, PharmD or Master's degree (desirable)
- Experience in audit and inspection management, including preparing Corrective and Preventive Actions and leading teams through Health Authority inspections (desirable)
Benefits
- Performance-Based Bonus
- Long-Term Equity Awards
- Health Insurance
- Life Insurance
- Disability Benefits
- 401(k) Matching
- Retirement Plans
- Wellbeing Resources
- Flexible & Hybrid Working
- Paid Parental Leave
- Vacation
- Personal Days
- Holidays
Company overview
Novartis is a global pharmaceutical company headquartered in Basel, Switzerland, dedicated to reimagining medicine to improve and extend people's lives. As an innovative medicines company, Novartis focuses on developing high-value treatments that address society's greatest disease burdens through technology leadership in research and development. The company operates across five core therapeutic areas: cardiovascular, renal and metabolic diseases; immunology; neuroscience; oncology; and hematology. With a workforce of approximately 75,883 employees worldwide, Novartis reaches nearly 300 million patients across 118 countries. The company leverages advanced technology platforms including targeted protein degradation, cell therapy, gene therapy, radioligand therapy, and xRNA to develop breakthrough treatments. Novartis maintains a strong portfolio of oncology drugs and generics while continuously expanding its pipeline through strategic acquisitions and internal research. The company's commitment extends beyond drug development to ensuring global access to medical innovations through novel access approaches and patient assistance programs.