Clinical Risk Specialist

What You'll Do

Risk Monitoring & Response

• Review and document adverse incidents, crisis alerts, higher level of care needs.
• Apply clinical expertise to assess risk-related concerns.
• Provide guidance and/or consultation to providers following a risk-related incident.
• Facilitate debriefing and Psychological First Aid (PFA) following significant sentinel events, as assigned.
• Escalate high-risk or complex concerns for leadership review.

Provider Support & Education

• Offer consultation to providers on clinical risk management topics (e.g., documentation, ethical practice, safety planning, mandated reporting.)
• Participate in provider onboarding, risk-focused learning communities, and other training initiatives.
• Assist in developing clinical risk education materials.
• Connect providers to appropriate support teams and resources when needed.

Quality Oversight & Improvement

• Partner with Quality Management to investigate complaints and evaluate clinical quality.
• Conduct audits and quality reviews.
• Contribute information and findings that inform provider action plans and quality improvement processes.

Risk Data & Trends

• Gather, organize, and maintain accurate risk-related data.
• Track and report patterns or anomalies that may indicate emerging trends.
• Summarize and contribute insight to inform leadership review and reporting.

Technology & Innovation

• Utilize technology systems and tools that support clinical risk management workflows to improve efficiency and accuracy.
• Stay current on emerging tools that can strengthen risk monitoring.

Policy & Systems Development

• Apply Clinical Risk Management SOPs, policies, and workflows consistently in daily work.
• Provide feedback on policies, procedures, and systems based on experience.
• Participate in testing and evaluation of processes or systems.
• Support the communication of updates to providers, colleagues, and other teams/departments as needed.

Cross-Functional Collaboration

• Share information and coordinate with other clinical teams and other departments, as appropriate.
• Participate in cross-team/departmental projects or initiatives related to safety and risk management.

About You

• Master's degree from an accredited University/College in social work, counseling, marriage and family therapy, psychology, or related field.
• Current independent, unrestricted clinical licensure (LCSW, LMHC, LPC, LMFT, Psychologist, or equivalent).
• 3+ years of post-licensure experience as a mental health clinician
• 2+ years of direct clinical experience delivering care as a telehealth practitioner.
• Experience in clinical risk management and crisis intervention.
• Familiarity with clinical quality expectations and ability to consistently apply ethical and clinical best practice standards.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively as part of a team.
• Technologically proficient; Familiar with Google Workspace and able to learn new systems.

Preferred

• Experience in delivering care in acute, crisis, or high-acuity settings (e.g., emergency department, inpatient, mobile crisis, IOP, PHP, residential)
• Demonstrated ability to manage adverse incidents and risk-related workflows, including: Reviewing, assessing, and documenting incidents accurately using clinical judgment.
• Providing consultation and guidance to providers following risk-related concerns.
• Coordinating higher level of care referrals.
• Experience: Completing clinical documentation audits and quality reviews.
• Facilitating clinical training.

Strongly Preferred

• 6+ Years of post-licensure clinical experience with demonstrated expertise in clinical risk and quality management.
• Experience: Providing clinical supervision, consultation, or mentorship to clinical peers.
• Facilitating clinical risk-management training.
• Contributing to clinical procedure and policy development/improvement.
• Demonstrated ability to gather, organize, and maintain risk-related data to support analysis, reporting, and decision-making by leadership and stakeholders.