Clinical Scheduler
The START Center for Cancer Research
Summary
The START Center for Cancer Research (START) is the world's largest early phase site network, fully dedicated to oncology clinical research. We are hiring a Clinical Scheduler who will manage scheduling protocol specific Study Schedules including, but not limited to, scheduling appointments, radiology procedures and booking hotel stays.
Job description
Essential Responsibilities
- Perform administrative responsibilities, including scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients.
- Ensure prior authorizations are completed.
- Perform the day-to-day delivery of quality services through consistent application of policies, procedures, protocols, and standards.
- Communicate with patients and visitors in a caring and respectful manner. Collaborate with other care team members and anticipate their needs to ensure coordinated patient care.
- Use and maintain patient electronic medical records, including filing, faxing, and copying.
- Assist with ongoing quality improvements to provide efficient, cost-effective care.
- Engage in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
Required Education And Experience
- High School Diploma or equivalent.
- One year experience in an outpatient physician practice or healthcare setting.
- Effective communication skills and collaborative attitude.
- Strong attention to detail.
- Knowledge of medical terminology as it relates to scheduling study specific procedures such as CT/MRI/PET scans, biopsies, eye exams, etc.
Preferred Education And Experience
- Oncology and/or research experience.
Requirements
- High School Diploma or equivalent
- One year experience in an outpatient physician practice or healthcare setting
- Effective communication skills and collaborative attitude
- Strong attention to detail
- Knowledge of medical terminology related to scheduling study specific procedures such as CT/MRI/PET scans, biopsies, eye exams
Benefits
- 401(k) Matching
- Annual Performance Bonus
- Paid Time Off
- Paid Holidays
- Medical, Dental & Vision
- Optional Insurance
- Company-Paid Life Insurance
- Company-Paid Disability Insurance
- Employee Assistance Program
- FSA & HSA
Company overview
The START Center for Cancer Research (START) is a global leader in early-phase oncology clinical trials, providing specialized access to novel anti-cancer therapies through its extensive network of community-based research sites. Founded in Texas in 2007, START has established itself as the world's largest community-based early-phase oncology research organization with operations spanning the United States and Europe. The company operates 10 research locations globally and has conducted over 1,500 early-phase clinical trials, contributing to the development and approval of 45 FDA/EMA-approved cancer therapies. START's unique model embeds clinical trial capabilities within community oncology centers, enabling patients to access cutting-edge treatments where they already receive care. With more than 30 Principal Investigators and over 100,000 square feet of world-class research facilities, the organization focuses on accelerating the transition from clinical trials to approved treatments. START's comprehensive approach includes genetic tumor profiling, targeted therapies, and multi-specialty services, all delivered through a patient-centered framework that prioritizes accessibility and scientific rigor in cancer research.