Clinical Sciences Partnership COE Coordinator - Hybrid, Chicago

The Clinical Sciences Partnership CoE is a high-profile high-impact team that leads and owns safety decisions and strategy across the product lifecycle. The team partners with stakeholders across the product lifecycle to provide innovative safety-driven strategies, which will maximize product benefit-risk for patients.

Responsibilities

• Works closely with various stakeholders to ensure scheduled activities occur per local regulation.
• Manages multiple group mailboxes and routes safety-related inquiries to the appropriate internal and external stakeholders.
• Collaborates with internal and external partners to coordinate the timely transfer of deliverables in accordance with PV Agreements requirements.
• Assists in answering safety related questions for internal systems.
• Supports development of business metrics, generates and monitors key operational metrics for performance, investigates and supports the follow-up of discrepancies.
• Supports issue investigation, coordinates between internal and external stakeholders.
• Supports the preparation of routine and ad hoc reports, supports the investigation of trends, and escalates issues as appropriate.
• Supports development of materials and supports delivery of training sessions (through multiple modalities) in conjunction with supplier, including train-the-trainer, special-topics, refresher, and internal AbbVie trainings as needed.
• Supports technology systems across the Office of the PST to improve agility, effectiveness, quality and productivity of the PSTs.

Qualifications

• Bachelor's Degree preferred.
• At least 2 years of related industry experience; pharmaceutical industry experience highly preferred.
• Working knowledge of Pharmacovigilance processes and experience supporting partnership-related activities, including compliance tracking, deliverable coordination, and stakeholder communication.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with an interest in leveraging AI-enabled and other emerging technologies to support continuous improvement and operational excellence.
• Capable of working independently in a fast-paced environment while maintaining accuracy, compliance, and attention to detail.
• Strong organizational and multitasking skills with the ability to manage multiple activities simultaneously and effectively prioritize competing demands.
• Strong attention to detail and analytical skills; prior experience in a Pharmacovigilance, safety or other regulated environment preferred.
• Demonstrates a strong quality and compliance mindset, applying effective quality control practices to ensure the accuracy, completeness, and integrity of partnership records, contractual documentation, deliverables, and related oversight activities.
• Utilizes critical thinking skills to identify process issues and recommend practical solutions.
• Able to organize multiple activities simultaneously to accomplish individual and departmental goals while using resources effectively and efficiently.
• Demonstrates a commitment to continuous improvement and a willingness to adapt and enhance processes when needed.