Clinical Specialist, Cardiac Rhythm Management - Long Island, NY
Abbott Laboratories
Summary
This position is a field-based position based in Long Island, NY in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
Job description
The Opportunity
This position is a field-based position based in Long Island, NY in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
What You'll Work On
Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.
Key Responsibilities
- Clinical Interface: Acts as a clinical interface between the medical community and the business.
- Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
- Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
- Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
- Sales Support: Provides additional back-up support to CRM Sales Representatives.
Requirements
- Bachelor's degree in Bio-Medical Engineering, related field or equivalent healthcare experience
- 2 years of related experience or a program certification from an accredited cardiac training program or an MS in Biomedical Engineering
- Must have the capability to obtain certification in CRM products
- Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures
- Familiarity with cath lab and operating room procedures and protocol
- Demonstrate advanced knowledge of cardiac pacing systems
- Must apply engineering skills and abilities to interpret and solve complex clinical problems
- Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities
- Must be able to meet deadlines effectively
- Must be detail-oriented and capable of working independently
- Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers
- Must be capable of managing multiple assignments simultaneously and efficiently
- Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software
Benefits
- Medical Coverage
- Retirement Savings Plan
- Tuition Reimbursement
- Student Debt Program
- Education Benefit
Company overview
Abbott Laboratories is a global healthcare technology leader founded in 1888 and headquartered in Chicago, Illinois. As an international medtech and pharmaceutical company, Abbott operates in approximately 160 countries worldwide with a workforce of over 115,000 employees. The company is organized into four major business segments: Medical Devices (48% of revenue), Diagnostics (20%), Nutritional Products (19%), and Established Pharmaceutical Products (12%). Abbott's medical devices portfolio includes revolutionary technologies such as the FreeStyle Libre continuous glucose monitoring system for diabetes management, cardiovascular devices like the MitraClip and TriClip for heart valve repair, and neuromodulation systems for chronic pain management. The company's diagnostics division pioneered breakthrough tests including the first licensed HIV blood test in 1985. With a rich history spanning over 135 years, Abbott has consistently been recognized as one of Fortune's World's Most Admired Companies since 1984 and continues to drive innovation in healthcare technology to help people live healthier, fuller lives.