Clinical Specialist, Deep Brain Stimulation (DBS) - Gainesville, FL
Medtronic
Summary
The Clinical Specialist supports the Deep Brain Stimulation (DBS) Therapy group in the areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. This is a field-based role based in Gainesville, supporting Tallahassee, Jacksonville, Orlando, and Gainesville.
Job description
Responsibilities
- Represents Medtronic DBS during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrating expertise in implant, follow-up support and troubleshooting techniques (device selection, programming, implantation and testing of device systems)
- Maintains current knowledge about assigned products and services as well as competitive products
- Proactively identifies needs and teaches a broader level of caregivers and account employees for new and existing accounts
- Educates and trains physicians, hospital personnel and office staff on technical matters relating to products and therapies through one-on-one sessions, in-service education programs, seminars and/or outside symposiums
- Assists district manager and in-house training department in education/training of new employees in the district
- Provides sales support during or following cases such as completing documentation (implant registration, temporary id cards, packing list) and executing invoices
- Places orders with customer service for pending purchase orders and product replacement
- Maintains open and effective communication with all district personnel, customers and other Medtronic employees
- Contributes to the completion of milestones associated with specific projects at the regional and/or national level
- Ensures personal understanding of all quality policy/system items that are personally applicable and follows all work/quality procedures to ensure quality system compliance
Qualifications
Must Have: High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; or Associate Degree with a minimum of 4 years of clinical or medical sales experience; or a Bachelor's degree with a minimum of 2 years of clinical or medical sales experience.
Nice to Have: Preference will be given to local qualified candidates and candidates with Medtronic experience. Bachelor's degree in a health care related field; Master's degree; Registered nurse or HCP with experience in a sterile environment; clinical experience with implantable neurological products and patient care; experience in servicing medical personnel on product use; experience with a medical device or pharmaceutical company and clinical experience in neurology, neurosurgery, orthopedic, operating room, pain management, or home health care; understands basic reimbursement and healthcare environment; excellent organizational skills and ability to work under pressure.
Additional Job Requirements: Must have a valid driver's license and active vehicle insurance policy. Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel. Ability to work efficiently and autonomously with little direction. Ability to wear a 7-9 lbs protective lead apron for extended periods in the operating room. Ability to lift up to 40 lbs. Ability to sit, stand, and/or walk for 8+ hours per day. Ability to bend/stoop, squat and balance frequently.
Requirements
- High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; or Associate Degree with a minimum of 4 years of clinical or medical sales experience; or Bachelor's degree with a minimum of 2 years of clinical or medical sales experience
- Valid driver's license and active vehicle insurance policy
- Ability to travel to multiple accounts throughout the region and overnight travel
- Ability to work weekends, evenings and nights as needed
- Ability to wear a 7-9 lbs protective lead apron for extended periods in the operating room
- Ability to lift up to 40 lbs
- Ability to sit, stand, and/or walk for 8+ hours per day
- Ability to bend/stoop, squat and balance frequently
- Bilingual English & Spanish preferred
- Bachelor's degree in a health care related field preferred
- Master's degree preferred
- Registered nurse or HCP with experience in a sterile environment preferred
- Clinical experience with implantable neurological products and patient care preferred
- Experience in servicing medical personnel on product use preferred
- Experience with a medical device or pharmaceutical company preferred
- Clinical experience in neurology, neurosurgery, orthopedic, operating room, pain management, or home health care preferred
- Understands basic reimbursement and healthcare environment preferred
- Excellent organizational skills and ability to work under pressure preferred
Benefits
- Health, Dental & Vision Insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life Insurance
- Long-term Disability Leave
- Dependent Daycare Spending Account
- Tuition Assistance
- 401(k) Matching
- Short-term Disability
- Paid Time Off
- Paid Holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Sales Incentive Plan
Company overview
Medtronic is a global healthcare technology leader and one of the world's largest medical device companies, founded in 1949 in Minneapolis, Minnesota. The company operates in over 150 countries and employs more than 90,000 people worldwide. Medtronic's mission is to alleviate pain, restore health, and extend life through innovative medical technologies. The company develops and manufactures devices and therapies to treat more than 70 health conditions, including cardiac devices, cranial and spine robotics, insulin pumps, surgical tools, patient monitoring systems, and more. With a rich history that began with the invention of the battery-powered pacemaker, Medtronic has grown into a diversified healthcare technology company with four main business units: Minimally Invasive Therapies Group, Diabetes Group, Restorative Therapies Group, and Cardiac and Vascular Group. The company's therapies help approximately 72 million people annually and represent a significant force in advancing medical technology to address some of humanity's most challenging health problems.