Clinical Specialist II, SCS - Chicago, IL

About the role

At Boston Scientific, we're dedicated to improving the quality of life for millions of people living with chronic pain. Our Neuromodulation team delivers personalized pain solutions using innovative, evidence-based technologies that make a real difference for patients and physicians. As a Clinical Specialist 2, you'll partner with healthcare professionals to support implant procedures, provide technical expertise, and ensure the best outcomes for patients.

Your Responsibilities will include

• Provide expert clinical support through programming, troubleshooting, and intraoperative guidance for spinal cord stimulation procedures.
• Deliver patient follow-up care, ensuring optimal therapy performance and long-term success.
• Partner with the sales team and healthcare professionals to drive therapy adoption and deliver exceptional clinical outcomes.
• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
• Lead educational initiatives for customers by presenting and demonstrating company products using diverse formats.
• Work closely with physicians, hospital staff, and other healthcare providers to deliver tailored education regarding the clinical benefits and best practices.
• Engage clients through regular training sessions, workshops, and informational meetings to support optimal therapy outcomes.
• Serve as a resource for current and prospective customers, providing updates on innovations and evidence-based therapies.
• Actively participate in surgical cases within hospital and surgery center environments, providing hands-on support throughout procedures.
• Take an integral role in patient follow-up care by regularly monitoring therapy progress, addressing patient needs, and collaborating with healthcare teams.
• Leverage company resources to proactively identify potential patients and referral sources, providing education on neuromodulation and the benefits of pain management.
• Actively participate in the development and execution of community awareness initiatives designed to increase patient volume and drive engagement.
• Develop relationships with hospital and ambulatory surgery center personnel to make new contacts and identify key decision makers.
• Build and nurture strong relationships with office, hospital, and ambulatory surgery center personnel.
• Respond promptly and efficiently whenever the office reaches out.
• Demonstrate reliability by maintaining open lines of communication.
• Complete all administrative tasks in a timely manner and in full compliance with all applicable regulatory guidelines.

This position requires frequent travel throughout the assigned region, primarily day trips, with some overnight stays depending on business needs. Flexibility regarding the expansion or reduction of your geographic territory is essential.

Required Qualifications

• Bachelor's degree or an equivalent combination of education and experience.
• Minimum of 2 years' work experience in a sales and/or clinical role.

Preferred Qualifications

• Medical device sales and/or clinical education experience.
• Bachelor's degree in Nursing, Biology, Kinesiology or other science field.
• Experience as Physical Therapy Assistant, RN, Chiropractor Assistant, Radiologic Tech or Surgical Tech or similar field.