Clinical Specialist III, CPT - Little Rock, AR
Abbott
Summary
Our team is actively recruiting for a Clinical Specialist III, CPT in Little Rock, AR. As a member of the sales territory team, the Clinical Specialist III will demonstrate a comprehensive understanding of principles, concepts, practices and standards related to the therapies in which they support. The incumbent will work in a highly matrixed, geographically diverse environment under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with Abbott therapies among physicians, support staff and customers.
Job description
The Opportunity
Our team is actively recruiting for a Clinical Specialist III, CPT in Little Rock, AR. As a member of the sales territory team, the Clinical Specialist III will demonstrate a comprehensive understanding of principles, concepts, practices and standards related to the therapies in which they support. The incumbent will work in a highly matrixed, geographically diverse environment under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with Abbott therapies among physicians, support staff and customers.
What You'll Work On
- Leads revenue generating projects to support account ownership
- Develops and maintains in-depth knowledge of assigned accounts and customers, including competitor activity
- Demonstrates high quality service and clinical competency to accounts
- Deliver educational projects as directed
- Trains new Clinical Specialists
- Provides technical, clinical, and programming assistance primarily in support of Territory Managers
- Assists Territory Managers in after-hours call support and activities
- Integrates into accounts, builds trust, and establishes strong rapport with customers
- Demonstrates proficiency in complex programming and case support
- Works seamlessly with Territory Managers allowing them increased selling time
- Fosters high trust relationships with colleagues including the regional teams and area leadership
- Contacts, visits and interests clients and potential clients in the company's products while addressing any client questions and concerns
- Provides medical professionals with sales support, information, and training on the use of company products and with staff education, in-services and technical troubleshooting
- Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts
- Collects and studies information about new and existing products and monitors competitor sales, prices and products
- Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices
- Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understanding of the complete product line
- Attends trade shows where new products and technologies are showcased
- Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments
- Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors
Requirements
- Bachelor's Degree in biomedical engineering or related field or an equivalent combination of education and work experience
- 5+ years of experience working with patients in a clinical setting
- 3+ years of experience working in the medical devices industry, including some experience with inventory management
- Exceptional clinical competence
- Ability and willingness to travel within assigned area on a regular basis
- Capable and willing to work an unpredictable schedule that may change on short notice
- Excellent verbal, written and presentation skills with the ability to effectively communicate at multiple levels and to large groups within and outside the organization
Benefits
- Medical Coverage
- Retirement Savings Plan
- Tuition Reimbursement
- Student Debt Assistance
- Education Benefit
- Career Development
Company overview
Abbott Laboratories is a global healthcare leader with a 135-year legacy of innovation, dedicated to helping people live healthier, fuller lives through life-changing technologies and products. Headquartered in Abbott Park, Illinois, the company operates in more than 160 countries with a workforce of approximately 114,000 professionals. Abbott's diversified portfolio spans four core business segments: medical devices, diagnostics, nutrition products, and branded generic pharmaceuticals. The company is particularly renowned for its groundbreaking medical devices including cardiovascular technologies, diabetes management systems like the FreeStyle Libre continuous glucose monitor, neuromodulation devices for chronic pain, and the AVEIR DR dual chamber leadless pacemaker system. In diagnostics, Abbott has been instrumental in developing critical tests, including the first licensed HIV test in 1985 that helped secure blood supply safety. The company's nutrition division produces leading infant formulas like Similac, while its pharmaceutical business provides quality branded generic medicines. Abbott consistently ranks among Fortune's Most Admired Companies and maintains a strong commitment to sustainability and corporate responsibility, making it a trusted partner in advancing global healthcare.