Clinical Specialist

A Day in the Life

The Cardiac Rhythm Management (CRM) business within Medtronic's Cardiovascular Portfolio partners with healthcare professionals to support patients requiring cardiac rhythm therapies. This team works closely with electrophysiologists, cardiologists, catheterization laboratories, and hospital staff to provide technical expertise, clinical education, and operational support related to CRM products and therapies.

This position supports the Southwest Puerto Rico territory and requires residence within the region. The role follows a Flex work model with frequent presence at customer sites, including hospitals and healthcare institutions. Travel is expected for this position. Valid driver's license and ability to operate a vehicle is required.

As a Clinical Specialist, you will provide technical, educational, operational, and commercial support to help achieve customer service and business objectives across the Cardiac Rhythm Management portfolio. The role partners with physicians, hospital personnel, and internal commercial teams to support CRM procedures, deliver product education, and ensure excellent customer experience throughout the assigned territory.

Primary Responsibilities

• Provide clinical and technical support for Cardiac Rhythm Management products and procedures.
• Support device checks, interrogations, troubleshooting, and product-related technical activities following certification and training requirements.
• Educate physicians, hospital personnel, and healthcare professionals on CRM products, therapies, and clinical applications.
• Assist with product implants and procedural support in hospital and catheterization laboratory environments.
• Complete patient registration, hospital documentation, and other operational requirements accurately and on time.
• Manage consignment and field inventory to support customer needs and territory coverage.
• Partner with Sales Representatives and cross-functional teams to identify customer needs and support territory objectives.
• Maintain product knowledge through ongoing training and adoption of new CRM products, solutions, and patient management offerings.

Required Qualifications

• Bachelor's degree and 2+ years of experience in healthcare, clinical support, medical devices, cardiology, electrophysiology, sales, or marketing roles within the industry.
• English proficiency at B2 level or higher.
• Experience working in hospital environments, operating rooms, catheterization laboratories, cardiology, or similar clinical settings.

Preferred Qualifications

• Experience supporting cardiology, electrophysiology, cardiac rhythm management, or other cardiovascular therapies.
• Experience delivering clinical education or product training to healthcare professionals.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.