Clinical Specialist - North FL/ Jacksonville

Position Expectations

• Serve as a clinical expert during system implementation, physician onboarding, and live procedure support.
• Partner with Account Managers to ensure alignment on account readiness, utilization goals, and growth opportunities.
• Lead on-site execution during new site launches and technology integrations, ensuring a seamless clinical experience.
• Identify and share clinical insights to enhance performance, workflow, and overall outcomes.
• Support cross-functional collaboration between Clinical, Commercial, and R&D teams to advance adoption and procedural excellence.
• Maintain strong professional relationships with key physicians, clinical staff, and internal stakeholders.
• Drive ongoing optimization at existing sites to support procedural growth and sustainability.

Competencies

Implementation & Launch: Coordinate and execute successful site start-ups and procedural launches. Provide high-quality in-person and remote procedural support.

Clinical Excellence: Demonstrate deep procedural knowledge and expertise in imaging and therapy delivery. Ensure consistent adherence to clinical and safety protocols.

Drive Sustainable Growth: Identify opportunities to expand procedural utilization and account performance. Collaborate with sales partners to align clinical insights with strategic growth initiatives.

AM Collaboration: Serve as a trusted partner to Account Managers, jointly developing and executing site-specific action plans. Support cross-functional alignment and communication between commercial and clinical teams.

Knowledge and Skills

• Strong understanding of clinical workflows, physician engagement, and procedural execution in complex healthcare environments.
• Excellent interpersonal and communication skills, with the ability to build credibility and trust across all levels.
• Analytical and adaptable; able to assess real-time challenges and provide effective solutions.
• Proactive, results-oriented, and capable of managing multiple priorities in a fast-paced setting.
• Must demonstrate flexibility, initiative, and a commitment to excellence.
• Working knowledge of compliance standards including HIPAA, Sunshine Act, and company interaction guidelines.

Qualifications

• Bachelor’s degree in healthcare, business, biomedical engineering, or a related field preferred
• 3+ years of experience in medical devices, healthcare technology, or interventional clinical support (imaging, ultrasound, or robotic experience preferred).
• Proven ability to drive clinical adoption and support procedural success.
• Professional fluency in Spanish and English preferred.
• Willingness to travel up to 75% (domestic), including overnights as required.
• Must meet all hospital credentialing requirements (background check, drug screen, immunizations).

Work Environment

This position operates in a field-based sales territory environment. This role requires a personal vehicle for field travel with a valid Driver’s License, a monthly car allowance will be provided for the use of the personal vehicle for work role. Travel: This position requires travel within the assigned geographical sales territory up to 75% of the time with frequent overnight hotel stays.