Clinical Specialist, Pain Interventions - Panama City, FL
Medtronic
Summary
At Medtronic, the Clinical Specialist supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district. This is a field-based position requiring residency within the territory and driving to multiple accounts throughout the region.
Job description
Responsibilities
- Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
- Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
- Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics
- Educates and trains physicians, hospital personnel and office staff on products and therapies
- Responds promptly and professionally to device-related inquiries by customers and patients
- Adheres to company policies and complies with required event reporting and documentation
- Responsible for managing inventory provided for case coverage
- Contributes to the achievement of quarterly goals associated with specific initiatives
- Maintains a working knowledge of competitive products
- Regularly visits accounts to establish/maintain relationships with office staff and Health care providers
- Accountable for placing orders with customer service for pending purchase orders and product replacement
- Ensures personal understanding of all quality policies/system items that are personally applicable
- Assists Management and Sales Training department in education/training of new employees within the district
- Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
- Manages business expenses and budget effectively and in given timeframe
- Mentors Associate Clinical Specialists
- Completes all new hire therapy trainings as directed by medical education
- Completes all corporate compliance training prior to date due
- Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager
Qualifications
Required: A High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; or An Associate's degree with a minimum of 4 years of clinical or medical sales experience; or A Bachelor's degree with a minimum of 2 years of clinical or medical sales experience.
Preferred: Bachelor's degree in a health care related field; Registered nurse or HCP with experience in a sterile environment; Clinical experience with implantable neurological products and patient care; Experience in servicing medical personnel on product use; Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care; Understands basic reimbursement and healthcare environment; Excellent organizational skills and ability to work under pressure.
Additional Job Requirements
- Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
- Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
- Ability to work efficiently and autonomously with little direction when outside of clinical events
- Ability to attend national meetings, district meetings and other training as requested
- Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
- Ability to lift up to 40 lbs
- Ability to sitting, standing, and/or walking for 8+ hours per day
- Ability to bend/stoop, squat and balance frequently
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer
Requirements
- A High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; or An Associate's degree with a minimum of 4 years of clinical or medical sales experience; or A Bachelor's degree with a minimum of 2 years of clinical or medical sales experience
- A valid driver's license and active vehicle insurance policy
- Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel
- Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
- Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
- Ability to work efficiently and autonomously with little direction when outside of clinical events
- Ability to attend national meetings, district meetings and other training as requested
- Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
- Ability to lift up to 40 lbs
- Ability to sitting, standing, and/or walking for 8+ hours per day
- Ability to bend/stoop, squat and balance frequently
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
Benefits
- Health, Dental & Vision Insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life Insurance
- Long-term Disability Leave
- Dependent Daycare Spending Account
- Tuition Assistance
- Incentive Plans
- 401(k) Matching
- Short-term Disability
- Paid Time Off
- Paid Holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Sales Incentive Plan
Company overview
Medtronic is a global healthcare technology leader and one of the world's largest medical device companies, founded in 1949 in Minneapolis, Minnesota. The company operates in over 150 countries and employs more than 90,000 people worldwide. Medtronic's mission is to alleviate pain, restore health, and extend life through innovative medical technologies. The company develops and manufactures devices and therapies to treat more than 70 health conditions, including cardiac devices, cranial and spine robotics, insulin pumps, surgical tools, patient monitoring systems, and more. With a rich history that began with the invention of the battery-powered pacemaker, Medtronic has grown into a diversified healthcare technology company with four main business units: Minimally Invasive Therapies Group, Diabetes Group, Restorative Therapies Group, and Cardiac and Vascular Group. The company's therapies help approximately 72 million people annually and represent a significant force in advancing medical technology to address some of humanity's most challenging health problems.