Clinical Supervisor - Gardiner Family Medicine
MaineGeneral Health System
Summary
As a Clinical Support Supervisor, you'll help lead and develop a team of dedicated healthcare professionals while supporting efficient daily operations and high-quality, patient-centered care. This is a great opportunity for someone who enjoys mentoring others, solving problems, and making a meaningful impact on their team and the patients we serve.
Job description
Job Summary
As a Clinical Support Supervisor, you'll help lead and develop a team of dedicated healthcare professionals while supporting efficient daily operations and high-quality, patient-centered care. This is a great opportunity for someone who enjoys mentoring others, solving problems, and making a meaningful impact on their team and the patients we serve.
What You'll Do
- Lead & Support Your Team: Coordinate daily staffing assignments, provide guidance, and ensure smooth clinical operations.
- Coach & Develop Staff: Provide orientation, training, mentorship, and ongoing feedback to help team members succeed.
- Support Team Performance: Participate in hiring, performance evaluations, staff development, and employee relations.
- Promote Quality Care: Ensure departmental policies, procedures, and clinical standards are consistently followed.
- Problem-Solve & Collaborate: Address complex concerns, support workflow improvements, and work alongside your team to meet patient care needs.
What We're Looking For
- Graduate of an accredited Medical Assistant program or Medical Assistant certification/registration through a recognized credentialing organization, as outlined in the position requirements.
- Strong communication, organizational, and problem-solving skills.
- Ability to lead, motivate, and support a collaborative team.
- Commitment to delivering high-quality, patient-centered care.
- A positive, approachable leadership style with a passion for helping others grow.
Requirements
- Graduate of an accredited Medical Assistant program OR hold one of the following certifications or registrations: Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA), Certification through American Medical Technologists (AMT), Certification through the National Healthcareer Association (NHA), Certification through the National Center for Competency Testing (NCCT), Registered Medical Assistant (RMA) through the American Registry of Medical Assistants (ARMA), Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP). One of the above qualifications is required.
- Strong communication, organizational, and problem-solving skills.
- Ability to lead, motivate, and support a collaborative team.
- Commitment to delivering high-quality, patient-centered care.
- A positive, approachable leadership style with a passion for helping others grow.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Wellness programs
- Paid parental leave
- Earned time plan
- Employee assistance program
- Tuition reimbursement
- 403(b) retirement plan
- 401(a) retirement plan
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Professional development
Company overview
MaineGeneral Health System is Maine's third largest healthcare system, serving the greater Kennebec Valley region with comprehensive medical services. Founded in 1997 and headquartered in Augusta, Maine, the organization employs approximately 5,000 healthcare professionals across Central Maine. As a leading community healthcare provider, MaineGeneral operates multiple medical facilities including the Alfond Center for Health in Augusta and the Thayer Center for Health in Waterville. The system offers a wide range of specialized services including orthopedics, cancer care, women's health, primary care, surgical services, emergency medicine, and rehabilitation. With an annual revenue of approximately $675 million, MaineGeneral is committed to clinical excellence, patient satisfaction, and community health improvement. The organization's mission focuses on enhancing the health of local residents through accessible, high-quality care while maintaining financial stability and operational efficiency. MaineGeneral Health plays a vital role in Maine's healthcare landscape, providing essential medical services to a diverse patient population across multiple counties.