Clinical Supervisor
Prestera Health Services
Summary
The Clinical Supervisor will provide day-to-day leadership and program management of designated service line. Remains current on all licensure, regulatory, and accreditation associated with service line and makes recommendations for policy and procedure changes to clinical leadership. Provides mentoring and training to staff within the program to ensure provision of quality of care. Provides direct services as needed.
Job description
Job Summary
The Clinical Supervisor will provide day-to-day leadership and program management of designated service line. Remains current on all licensure, regulatory, and accreditation associated with service line and makes recommendations for policy and procedure changes to clinical leadership. Provides mentoring and training to staff within the program to ensure provision of quality of care. Provides direct services as needed.
Duties and Responsibilities
- Exemplifies and promotes the principles of Service Excellence in all actions and activities.
- Applies principles of process improvement model to improve access to care and care coordination.
- Conducts chart reviews to ensure that staff are documenting according to program standards and according to policy.
- Provides staff education and training as needed to ensure quality of care and consistency in practice.
- Reviews and co-signs clinical documentation within assigned timeframes.
- Collaborates with agency managers and directors in the care delivered to consumers to ensure seamless, effective service delivery.
- Provides individual, family, and group therapy according to consumer needs meeting evidence-based practice fidelity.
- Assists with marketing efforts to promote program.
- Provides clinical and administrative supervision as needed to ensure program fidelity.
- Ensures all necessary reporting is submitted accurately and timely.
- Maintains a current working knowledge of center policies and procedures, licensure regulations, CARF Standards, Medicaid, and other regulatory bodies governing Prestera's service delivery.
- Writes professional, quality reports and correspondence.
- Attends all departmental and center meetings/trainings as assigned.
- Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.
- Participates in other functional work by participating in related projects, as applicable and directed by Center leadership.
Supervisory Responsibilities
Supervises staff that work in program/service line.
Education and Training Requirements
- Master's degree in human services field.
- Licensure required.
- Maintains First Aid/CPR certification.
- Maintains current crisis prevention/intervention training.
Key Performance Indicators
- Scores an average of 90% on regulatory reviews.
- Co-signs documentation within designated timeframes 100% of the time.
- Incident reports are submitted timely an average minimum 99% of the time.
- Completes 100% of record reviews on monthly basis.
Requirements
- Master's degree in human services field
- Licensure required
- First Aid/CPR certification
- Crisis prevention/intervention training
Company overview
Prestera Health Services is a comprehensive mental health care provider specializing in behavioral health services and substance use treatment. The organization offers a wide range of mental health services including outpatient counseling, crisis intervention, psychiatric care, and community-based support programs. As a regional healthcare provider, Prestera focuses on delivering accessible mental health care to diverse populations through integrated treatment approaches that address both mental health and substance use disorders. The organization operates multiple service locations and provides specialized programs for children, adolescents, adults, and families. Prestera Health Services emphasizes evidence-based practices and works collaboratively with community partners to enhance mental wellness and support recovery journeys. Their services typically include assessment and diagnosis, individual and group therapy, medication management, case management, and prevention education programs designed to promote mental health awareness and early intervention in the communities they serve.