Clinical Supervisor
The Jewish Board
Summary
The Clinical Supervisor is a member of the program's leadership team and is primarily responsible for implementation and oversight of new/innovative clinical services or models of care and clinical supervision and professional development of licensed staff. Additionally, this position is responsible for ensuring clients receive timely access to quality clinical services; overseeing administrative functions to support program operations; and ensuring program compliance with federal, state, and city regulatory bodies and funding entities.
Job description
Position Overview
The Clinical Supervisor is a member of the program's leadership team and is primarily responsible for implementation and oversight of new/innovative clinical services or models of care and clinical supervision and professional development of licensed staff. Additionally, this position is responsible for ensuring clients receive timely access to quality clinical services; overseeing administrative functions to support program operations; and ensuring program compliance with federal, state, and city regulatory bodies and funding entities.
Clinical Services
- Identify gaps in clinical services at the program level and develop potential solutions to fill the gap
- Lead the implementation of evidence-based treatment or have direct oversight and responsibility for innovative models of care, in partnership with JB training department and/or external agencies
- Ensure clients have timely access to care by ensuring admissions and discharges are completed in a timely manner, assigning cases in a timely manner and ensuring clinicians have adequate caseload sizes to minimize clients' wait for services
- Monitor show rates and appointment availability
- Provide direct services to clients, as needed, including intakes and crisis interventions
- Supervision of crisis intervention services
- Other clinical duties as assigned
Quality Clinical Services
- Implementation of quality improvement initiatives
- Participate in quality assurance activities such as chart reviews and utilization management
- Provide individual and group supervision to program staff
- Integrate recovery, rehabilitation, treatment and vocational components of the program, as appropriate
- Monitor and follow up on program incidents
Personnel
- Participating in hiring and orienting of new staff
- Timely completion of performance appraisals and appropriately addressing performance concerns
- Conducting or participating in staff training and development
- Monitoring staff attendance and vacation scheduling to ensure program coverage
- Supervising staff, as appropriate to licensure
- Planning and participating in other program activities
Administrative Functions and Program Operations
- Facilitate team meetings, case conferences, and other meetings as assigned
- Ensure program and staff are in compliance with regulations and standards of care that govern the program
- Utilize a variety of electronic databases to monitor billing and address any fiscal or billing issues that arise
- As part of program management, identify and develop systems to improve program operations
- May serve as back up to other program leadership, assuming responsibility for operations in their absence
- Other administrative duties as assigned
Requirements
- Master's degree in human services
- New York State clinical licensure as Licensed Clinical Social Worker (LCSW)
- Solid clinical skills
- Knowledgeable of evidence-based practices
- Excellent organizational skills
- Teamwork and communication skills
- Experience working with electronic medical records
- Proficient with use of Microsoft Office
Company overview
The Jewish Board of Family and Children's Services, commonly known as The Jewish Board, is one of the United States' largest nonprofit mental health and social service agencies, and New York State's largest social services nonprofit. Founded in 1874, the organization has served New Yorkers for over 150 years, providing comprehensive mental health support and social services across all five boroughs of New York City as well as Westchester County and Long Island. With over 3,300 employees and 2,200 volunteers, The Jewish Board serves more than 45,000 individuals annually through its extensive network of community-based programs, residential facilities, and day-treatment centers. The organization offers a wide range of services including counseling for all ages, children's mental health programs, domestic violence services, supportive housing, family support, adult recovery supports, intellectual and developmental disability services, and specialized Jewish community services. While rooted in Jewish tradition, The Jewish Board provides non-sectarian services to people of all backgrounds, faiths, and identities, with nearly half of its clients being non-Jewish. The organization operates over 75 locations throughout New York City and accepts most insurance plans and Medicaid, with sliding-scale fees available to ensure no one is turned away due to inability to pay.