Clinical Supervisor
Wayside Youth & Family Support Network
Summary
Wayside Youth and Family Support Network's Lowell site is seeking a driven, innovative, strengths-based Clinical Supervisor. Lowell Community Services site is a community-based program serving children, adolescents, and families referred by the Department of Mental Health, Department of Children and Families as well as insurance funded services through the CSA.
Job description
In this fast-paced program, the Clinical Supervisor will assist the Program Director and management team in overseeing all aspects of the program. The Clinical Supervisor will provide clinical supervision to CSA program staff and interns, as well as providing direct care to a small caseload of youth and families.
What you will do
- Provide weekly supervision to Clinicians, Intensive Care Coordinators (ICCs), Youth and Family Support Workers, Family Partners, Interns, and any other program staff
- Complete annual performance evaluations for supervisees
- Conduct and review diagnostic assessments and create treatment plans/Individualized Action Plans
- Facilitate/co-facilitate staff meetings
- Coordinate training program for staff
- Provide face to face emergency coverage to clients when on call and provide back-up to clinicians who are on-call
- Provide emergency support and assistance to staff in the program
- Provide advocacy and care coordination with collaterals as necessary and as requested by families
- Attend all necessary collateral meetings as required
- Participate in in-service trainings as offered at Wayside Youth & Family and participate in ongoing educational opportunities as required by professional licensing bodies
- Participate in Program Quality Management and Utilization Review
- Review and approve clinical documentation ensuring compliance with funders
- Provide direct clinical services to clients, including, but not limited to in-home individual, couple, and family therapy, care coordination, behavior management and crisis intervention
- Participate in agency-wide initiatives to assure and improve clinical quality
- Assist in developing continuity of service between other services within Wayside and among collateral providers
- Coordination and reporting to MCEs
- Perform other functions as assigned by the Program Director
Competencies/Traits of Our Superstars
- Demonstrates high quality customer service (i.e. the ability to connect with others, approachability, respectful to others)
- Demonstrates belief in the Agency's mission and values
- Demonstrates strong time management skills and ability to meet deadlines
- Demonstrates high ability to multi-task through assessing, managing, and adapting to competing priorities
- Holds knowledge of a broad range of mental health/illnesses, treatment, modalities, and theory
- Demonstrates knowledge of how to navigate and access behavioral health services and systems, including DCF, DMH, special education law/services, and other social service resources
- Demonstrates strong problem solving and analytical skills
Knowledge, Skills, and Abilities Required
- Knowledge of child welfare, CBHI, behavior management, adolescent development, parenting issues, individual/family therapy, DSM-V TR, trauma-informed care, and psychopharmacology
- Knowledge of reflective supervision
- Proven ability to manage clinical issues
Minimum Requirements
- Master's degree in Social Work, Counseling, or another related human services field
- Independent licensure required
- Minimum of two (2) years of supervisory experience
- Minimum of three (3) years experience in direct service with children, adolescents, and families
- Driving in the community is a requirement of this position; please ensure you have a valid driver's license and access to a reliable vehicle
Requirements
- Master's degree in Social Work, Counseling, or another related human services field
- Independent licensure required (LICSW, LMHC, LMFT)
- Minimum of two (2) years of supervisory experience
- Minimum of three (3) years experience in direct service with children, adolescents, and families
- Valid driver's license and access to a reliable vehicle
- Knowledge of child welfare, CBHI, behavior management, adolescent development, parenting issues, individual/family therapy, DSM-V TR, trauma-informed care, and psychopharmacology
- Knowledge of reflective supervision
- Proven ability to manage clinical issues
Benefits
- Tuition Reimbursement
- Training Reimbursement
- Paid Time Off
- Wellness Days
- Paid Holidays
- Vacation
- Medical Benefits
- Financial Health Supports
- Career Development Opportunities
- Sign-on Bonus
Company overview
Wayside Youth & Family Support Network is a comprehensive mental health and family support organization dedicated to serving youth and families in Massachusetts. As a nonprofit organization, Wayside provides a wide range of behavioral health services including outpatient counseling, community-based programs, residential treatment, and family stabilization services. The organization specializes in addressing complex mental health challenges among children, adolescents, and young adults, with particular expertise in trauma-informed care, crisis intervention, and developmental support. Wayside operates multiple programs across the state, offering evidence-based therapeutic interventions, educational support, and family counseling services. Their holistic approach integrates clinical expertise with community resources to create sustainable support systems for vulnerable populations. The organization plays a critical role in Massachusetts' mental health infrastructure, serving as a safety net for youth facing emotional, behavioral, and developmental challenges while working to strengthen family relationships and community connections.