Clinical Team Coordinator (RN)
Emmanuel Hospice
Summary
Emmanuel Hospice is seeking an experienced and compassionate Clinical Team Coordinator to provide leadership and operational oversight for interdisciplinary hospice care teams. This role is responsible for ensuring exceptional patient care, efficient clinical operations, regulatory compliance, staff development, and collaboration across disciplines. The Clinical Team Coordinator plays a critical role in advancing our mission of delivering compassionate, patient-centered end-of-life care.
Job description
Responsibilities include:
- Oversee daily clinical services to ensure timely patient care and appropriate utilization of clinical resources.
- Monitor staffing coverage, visit completion, and workflow challenges, addressing operational issues promptly and effectively.
- Partner with Scheduling to maintain adequate and optimize clinical productivity.
- Lead daily team prioritization and staff performance efforts to support quality care, service excellence, and productivity goals.
- Ensure consistent implementation of individualized care plans and adherence to hospice standards across interdisciplinary teams.
- Facilitate and lead Interdisciplinary Team (IDT) meetings.
- Promote accountability, timely care and communication, high-quality documentation, and professional practice.
- Conduct ride-a longs, shadowing, coaching sessions, and chart reviews to support professional growth and clinical excellence.
- Support staff through coaching, feedback, and ongoing improvement initiatives.
- Ensure clinical services are available 24 hours per day, 7 days per week, including participation in a manager on-call rotation and providing clinical support as licensure permits.
- Collaborate with physicians, the Medical Director, Director of Patient Care, and interdisciplinary team members to coordinate patient care and support patient and family goals.
- Build and maintain strong relationships with healthcare facilities, referral partners, and community stakeholders.
- Serve as an ambassador for Emmanuel Hospice, promoting our mission, services, and philosophy of care.
Requirements
- Valid Michigan licensure as a Registered Nurse (RN)
- BSN preferred
- Minimum of 5 years of healthcare experience
- Hospice experience preferred
- Previous leadership, management or supervisory experience preferred
- Proficiency with Electronic Medical Records (EMR) systems
- Proficiency with Microsoft Office applications
Benefits
- Mileage reimbursement
- Paid time off
- Sick time
- Medical, Dental & Vision
- 403(b) plan with match
- Life insurance
- Short-term disability
- Bereavement leave
- Self-care coaching
- Employee assistance program
- Company tech provided
Company overview
Emmanuel Hospice is a specialized healthcare provider dedicated to delivering compassionate end-of-life care and palliative services to patients and their families. As a hospice organization, it focuses on providing comprehensive medical, emotional, and spiritual support to individuals facing life-limiting illnesses. The organization typically offers a multidisciplinary approach to care, involving physicians, nurses, social workers, chaplains, and trained volunteers who work collaboratively to ensure patients experience comfort, dignity, and quality of life during their final stages. Emmanuel Hospice likely provides services in various settings including patients' homes, assisted living facilities, nursing homes, and dedicated hospice centers. The organization emphasizes pain management, symptom control, and holistic support that addresses not only physical needs but also psychological, social, and spiritual concerns. By focusing on patient-centered care, Emmanuel Hospice helps families navigate the complex emotional and practical challenges associated with terminal illness while ensuring patients receive appropriate medical attention and compassionate support throughout their journey.