Clinical Team Support, Home Health Scheduler
Concierge Home Care
Summary
Support a Clinical Team That Changes Lives. At Concierge Home Care, our mission is simple: Caring for people who care for people. As a Clinical Team Support professional, you play a vital role behind the scenes—ensuring our clinicians are scheduled efficiently, and patients receive the care they need, when they need it. This is a fast-paced, team-oriented role ideal for someone with home health scheduling experience who thrives on organization, communication, and making an impact.
Job description
Your Role as Clinical Team Support
In this role, you will support daily clinical operations by coordinating schedules and ensuring seamless communication between patients and clinicians.
- Scheduling patient visits in accordance with physician orders and care plans
- Coordinating clinician schedules to optimize productivity and coverage
- Managing daily scheduling changes, call-outs, and urgent visit needs
- Answering and triaging incoming calls to support clinical operations
- Tracking medical supplies and supporting RAP/EOE processes
- Maintaining accurate scheduling and documentation within the EMR
- Supporting the clinical team with administrative tasks as needed
Schedule: Monday–Friday, 8:30 AM – 5:00 PM (in-office role)
Qualifications
- High school diploma (required)
- Prior home health scheduling experience (required)
- Experience in home health administration (preferred)
- Strong organizational and multitasking skills
- Ability to work in a fast-paced, team-driven environment
- Excellent communication and problem-solving abilities
Requirements
- High school diploma (required)
- Prior home health scheduling experience (required)
- Experience in home health administration (preferred)
- Strong organizational and multitasking skills
- Ability to work in a fast-paced, team-driven environment
- Excellent communication and problem-solving abilities
Benefits
- Three weeks PTO
- Quarterly performance bonuses
- Health insurance
- Dental insurance
- Vision insurance
- HSA options
- 401(k) retirement plan
- Employee Assistance Program
- Pet insurance
- Legal assistance
- Employee referral bonuses
- Data plan reimbursement
Company overview
Concierge Home Care is a specialized home health care services provider that delivers personalized medical care and support services to patients in the comfort of their own homes. As a healthcare provider in the home health care sector, the company focuses on delivering comprehensive care solutions that enable patients to maintain their independence while receiving necessary medical attention. Their services typically include skilled nursing care, physical therapy, occupational therapy, speech therapy, and medical social services, all tailored to meet individual patient needs. The company operates with a patient-centered approach, emphasizing quality care coordination and continuity of services. By bringing healthcare directly to patients' homes, Concierge Home Care helps reduce hospital readmissions, improves patient outcomes, and enhances overall quality of life for individuals with chronic conditions, post-surgical needs, or age-related health challenges. Their model represents the growing trend in healthcare toward more accessible, convenient, and cost-effective care delivery outside traditional clinical settings.