Commercial Excellence Leader - North America

How you will make an impact:

• Lead the deployment & adoption of a scalable Commercial Excellence Standard Work operating model for GSD, driving sales force effectiveness, CRM / Digital tool training and adoption, revenue predictability, and execution discipline across North America GSD, with influence on global GSD adoption
• Act as a commercial partner for the GSD Commercial Leadership team, translating growth priorities into data-driven sales strategies e.g. sales process update to support core products growth, funnel & forecast performance, sales skills focus on optimizing revenue, territory planning, and go to market investment prioritization
• Drive the Sales Force Effectiveness (SFE) strategy and sales force efficiencies across NA GSD, with cross functional alignment across Centers of Excellence (SFD/SFE, Analytics, Platforms, Pricing), delivering advanced analytics, performance insights, and AI-enabled digital tools & training to improve effective selling time, customer experience & commercial performance.
• Lead continuous improvement across GSD sales teams through Standard work, Sales skills training, KPI governance, and kaizen methodologies, embedding a high-performance culture across the commercial organization
• Focused on achieving NA GSD AOP, supporting weekly, MBR, QBR requirements and influencing GSD Globally
• Willingness to travel 10%-25% domestically and internationally as required.

REQUIREMENTS & CAPABILITIES:

Education: Bachelor’s degree required (Business or related preferred); MBA preferred. SalesForce CRM trainer/facilitator certification preferred.

Experience & Leadership: 10+ years commercial / commercial operations experience, including 5+ years in leadership roles driving commercial performance and commercial ops teams. Commercial operations and sales leadership experience in life and genetic sciences, driving consumables growth, instrumentation sales, and large strategic deals. Proven success in continuous improvement (e.g., PPI, Kaizen), sales processes, digital/AI systems & tools, analytics, team development. Proactive, self-motivated leader with strong initiative, excellent interpersonal skills, and a results-driven mindset.

Technical Expertise & Sales Force Effectiveness: Strong Salesforce.com expertise and sales process management (AI, funnels, dashboards). Advanced analytics skills (SFDC, AI tools, Excel, Power BI, data visualization). Deep knowledge of Sales Force Effectiveness methodologies and commercial analytics.

Strategic Leadership & Cross-Functional Influence: Ability to lead cross-functionally and influence in complex, matrixed organizations. Strong communication to senior leaders. Proven stakeholder influence & management and ability to drive alignment across all levels.

Change Management & Organizational Development: Track record of driving transformation and continuous improvement in a dynamic commercial environment. Ability to lead through ambiguity with resilience and a growth mindset. Experience in coaching, talent development, and building organizational capability.

Core Competencies: Strong alignment with company values on Integrity, Intensity, Innovation, and Involvement and high ethical standards. Commercial & customer mindset, ability to turn strategy to action and strong analytical / system capabilities. Excellent program management skills with ability to lead multiple initiatives.

Travel & Physical Requirements: Willingness to travel 10–25% (domestic and international). Ability to work at a PC, Virtual MS Team calls for extended period.