Commercial Insights Senior Manager

What you will do

Amgen is seeking a Senior Manager, US Insights and Analytics to lead analytics for a new product launch. This role will develop an integrated view of launch performance, connecting market dynamics, HCP adoption and engagement, brand execution, patient access, and the patient journey. The insights will help the cross-functional launch team understand what is driving results, identify emerging opportunities and barriers, and make informed strategic and tactical decisions. The Senior Manager will partner closely with Brand, Sales, Marketing, Patient Services, Market Access, Forecasting, Finance, and other analytics teams. The ideal candidate brings strong analytical and data visualization capabilities, including SQL-based data manipulation, and can translate complex commercial, patient, and payer data into clear, actionable insights for senior stakeholders.

Key Responsibilities

• Lead analytics and reporting for the new product launch, creating an integrated view of launch performance across brand, customer, and patient journeys.
• Track and interpret key launch metrics, including market opportunity, adoption, HCP engagement, patient identification, enrollment, initiation, time to therapy, adherence, persistence, and drop-off.
• Deliver clear, timely, and actionable insights to the cross-functional Brand POD to inform launch strategy, resource allocation, and tactical decisions.
• Conduct ad hoc and deep-dive analyses to explain performance trends, identify growth opportunities, and address complex commercial, patient access, and reimbursement questions.
• Develop dashboards, recurring reports, and executive-ready presentations that support launch reviews and senior leadership discussions.
• Partner with Brand, Sales, Marketing, Market Access, Forecasting, Finance, and other analytics teams to align on KPIs and deliver a cohesive story behind the data.
• Assess market dynamics, customer segments, HCP adoption, promotional engagement, and competitive activity to identify opportunities and potential barriers to launch performance.
• Collaborate with Market Access and Patient Services analytics teams to evaluate payer coverage, reimbursement, affordability, fulfillment, and other access barriers.
• Provide a comprehensive view of the patient journey, connecting commercial activity and market access to patient starts, treatment continuity, and experience.
• Manage and integrate multiple data sources, such as claims, specialty pharmacy, hub services, field activity, market research, and internal systems.
• Ensure data accuracy, quality control, and clear communication across analytics outputs, while identifying opportunities to streamline recurring reporting.

Basic Qualifications

• Doctorate degree and 2 years of market research/analytics experience OR
• Master's degree and 4 years of market research/analytics experience OR
• Bachelor's degree and 6 years of market research/analytics experience OR
• Associate's degree and 10 years of market research/analytics experience OR
• High school diploma / GED and 12 years of market research/analytics experience

Preferred Qualifications

• Hands-on experience with SQL, Python, or R for querying and data analysis
• Proficiency with visualization tools such as Tableau or Power BI
• Familiarity with pharma datasets including sales, claims, hub, EMR, and patient-level data
• Strong attention to detail and commitment to data accuracy and documentation
• Ability to manage multiple priorities in a fast-paced, cross-functional environment
• Excellent communication and presentation skills, with experience tailoring insights for senior leadership