Commercial Operations Analyst
Catalent Pharma Solutions
Summary
The Commercial Operations Analyst is responsible for supporting operational and commercial forecasting, revenue analysis, and financial insights to drive data-informed decision-making across the business. This is a crucial, internally focused role that partners closely with commercial, operations, finance, and site leadership to build robust forecasts, validate pipeline assumptions, and track financial mechanics (from signed contracts to recognized revenue).
Job description
Position Summary
The Commercial Operations Analyst is responsible for supporting operational and commercial forecasting, revenue analysis, and financial insights to drive data-informed decision-making across the business. This is a crucial, internally focused role that partners closely with commercial, operations, finance, and site leadership to build robust forecasts, validate pipeline assumptions, and track financial mechanics (from signed contracts to recognized revenue).
The Role
- Forecast & Revenue Planning: Build, maintain, and manage operational and commercial forecasts; consolidate data into meaningful projections for leadership.
- Assumption Validation: Partner with Sales and Commercial teams to understand pipeline assumptions, challenge overly optimistic inputs, and identify business risks and opportunities.
- Financial Alignment: Ensure clear alignment between signed contracts, invoicing schedules, and revenue recognition timing in coordination with Finance.
- Cross-Functional Collaboration: Act as a key coordinator across internal stakeholders—including Commercial/Sales, Site Leadership, Operations, Finance, and Program Management—to collect information and align business inputs.
- Data & Reporting: Consolidate and interpret data sets to develop and maintain dashboards, KPIs, and reporting tools that support strategic decision-making.
- Support S&OP: Assist with demand planning and resource forecasting as required.
- Other duties as assigned.
Required Qualifications
- Education: Bachelor's degree in Business, Finance, Accounting, Economics, Analytics, or a related field.
- Analytics & Forecasting Experience: Minimum 2 years of professional experience in business analytics, financial planning, commercial operations, or revenue forecasting.
- Financial & Commercial Acumen: Clear understanding of revenue mechanics (specifically distinguishing between signed contracts, invoiced revenue, and recognized revenue) and pipeline analysis.
- Cross-Functional Partnership: Proven ability to build strong internal working relationships with cross-functional teams (e.g., Sales, Operations, Finance, and Leadership) to collect inputs and align on business performance.
- Critical Thinking & Stakeholder Management: Strong ability to evaluate data credibility, ask probing questions, and constructively challenge optimistic or unrealistic forecast assumptions.
Preferred Qualifications
- Industry Exposure: Experience or background exposure working within life sciences, pharmaceuticals, biotechnology, or contract development and manufacturing organizations (CDMO).
- Demand & Resource Planning: Exposure to Sales and Operations Planning (S&OP), demand planning, or operational capacity alignment.
- Business Operations: Prior exposure to commercial operations, financial analysis, or business planning environments.
- Excel: Advanced proficiency in Microsoft Excel (e.g., advanced formulas, financial/forecasting modeling, data consolidation, pivot tables).
- Data Visualization & Analytics Tools: Working knowledge or experience with data visualization software (e.g., Power BI, Tableau) is preferred.
- Reporting Platforms: Experience with collaborative reporting tools or platforms (e.g., SharePoint) is a plus.
Requirements
- Bachelor's degree in Business, Finance, Accounting, Economics, Analytics, or a related field
- Minimum 2 years of professional experience in business analytics, financial planning, commercial operations, or revenue forecasting
- Clear understanding of revenue mechanics (signed contracts, invoiced revenue, recognized revenue) and pipeline analysis
- Proven ability to build strong internal working relationships with cross-functional teams
- Strong ability to evaluate data credibility, ask probing questions, and constructively challenge forecast assumptions
- Advanced proficiency in Microsoft Excel (advanced formulas, financial/forecasting modeling, data consolidation, pivot tables)
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Tuition Reimbursement
- Wellness Perks
- Paid Time Off
- Paid Holidays
- Employee Resource Groups
- Merchant Discounts
Company overview
Catalent Pharma Solutions, now known as Catalent, Inc., is a leading global contract development and manufacturing organization (CDMO) headquartered in Tampa, Florida. Founded in 2007 as a spin-off from Cardinal Health's pharmaceutical technologies segment, the company has grown into a major player in the pharmaceutical services industry. Catalent provides comprehensive drug development and manufacturing solutions including drug delivery technologies, formulation development, analytical testing, clinical and commercial manufacturing, clinical packaging, and supply chain services. The company operates over 50 facilities across four continents and has supported more than half of all FDA-approved products over the past decade. With approximately 16,900 employees, Catalent produces over 70 billion doses annually for more than 8,000 products, serving major pharmaceutical companies like Pfizer, Moderna, Novo Nordisk, and Bristol-Myers Squibb. In 2024, the company was acquired by Novo Holdings A/S for $16.5 billion, further strengthening its position in the global pharmaceutical manufacturing landscape.