Commercial Trainer

The Position

The Commercial Trainer collaborates with Roche stakeholders to design, develop, and deliver advanced training programs that enhance team competencies and align with company values and strategic business goals. In this role, the trainer facilitates strategy meetings, creates coaching tools, provides functional expertise in instructional design, and manages special projects that drive employee confidence and performance.

Additionally, the Commercial Trainer conducts training needs assessments, develops comprehensive curricula and learning materials, and oversees all phases of training interventions while continuously evaluating existing programs to ensure alignment with evolving business requirements.

This role is Indianapolis-based.

Key Responsibilities

• Strategic Commercial Learning Program across the commercial enterprise: the planning, execution, and strategy for high-impact commercial training programs, product launch enablement initiatives, and skill development efforts across the commercial organization.
• Cross-Functional & Stakeholder Management: Collaborate closely with commercial leadership, sales operations, marketing, global/local development teams, and compliance partners to align training priorities, ensure deliverable readiness, and support commercial execution.
• Creation & Management of Training Curriculum: Stays current with enablement tools and works collaboratively across the training function to create, produce, and lifecycle management of commercial learning content, including multimedia modules, interactive digital assets, e-learning courses, and job aids.
• Develops assessment and evaluation strategies for program effectiveness: Continuous reviews and shares metric for continuous learning and necessary modification to content/programs
• Team Collaboration: Works across training team to share best practices and develop new skills
• Process Improvement & Quality Management: Drive operational efficiency across the commercial training lifecycle, optimizing content development workflows and actively maintaining and improving the quality system through daily operational actions.

Who you are

Minimum Requirements

• BS/BA in a technical/scientific field or in business/sales or equivalent education
• 5+ years of sales or marketing experience in an IVD or related field and/or relevant business experience

Preferred Requirements

• Experience selling and/or marketing clinical lab products
• Communication skills: Excellent verbal and written communication skills required
• Positive Mindset, proven to be solution-oriented with strong problem-solving skills
• Creation & Governance of Training Materials: Expertise in instructional design, e-learning content creation, commercial documentation governance, periodic review workflows, and quality compliance is preferred
• Stakeholder & Change Leadership: Proven ability to manage diverse cross-functional stakeholders, lead teams through projects, and drive continuous improvements in training plans
• Previous training experience in an IVD Organization
• Complex Sales Cycle: Success in demonstrating competency in a complex sales cycle (long sales cycle, multiple decision-makers, and key financial justification)
• Knowledgeable about IVD market dynamics (competition, customer needs and solution-based offerings) – with ability to transfer these skills via training and adult learning application methodologies
• Thorough understanding of quality systems and external regulations (e.g., ISO standards, FDA requirements, AdvaMed guidelines)