Commercial Training and Development Manager
Danaher
Summary
The Commercial Training and Development Manager is responsible for designing, executing, and continuously improving scalable and sustainable learning programs across the North American Commercial organization. This role blends strategic program development with direct facilitation and coaching, ensuring associates and leaders are equipped to succeed in a dynamic, customer-facing environment. This position reports to the National Sales Director and is part of the HemoCue America Sales Team and will be fully remote.
Job description
Responsibilities
- Design and deliver scalable, competency-based learning programs that support onboarding, immersion, and ongoing development across the commercial organization (including National Sales Meeting support and facilitation).
- Facilitate engaging, results-oriented training experiences in both virtual and in-person settings, while coaching associates and collaborating with managers to reinforce learning.
- Serve as the local LMS Learning Lead, managing content, assignments, and learning pathways aligned with global standards and business objectives.
- Continuously assess training effectiveness and identify skill gaps through feedback loops, needs assessments, and collaboration with internal stakeholders.
- Lead program planning and improvement efforts by prioritizing initiatives, applying critical thinking, and championing a culture of continuous learning and customer focus.
Essential Requirements
- Bachelor's degree in Business, Education, Organizational Development, Medical Technology, or a related field. Masters is a plus.
- Minimum of 5 years of experience in medical sales, or training and curriculum development, or learning and development within a commercial or healthcare setting.
- Demonstrated experience in designing and authoring competency-based learning content using instructional design principles and integrated feedback mechanisms.
- Proven ability to manage training programs with measurable outcomes, including planning, execution, and continuous improvement.
- Proficiency in LMS administration (preferably Seismic), with working knowledge of Microsoft Office Suite, MS Teams, Zoom, and Salesforce.
- Ability to lift, move or carry equipment up to 20lb.
- Ability to travel up to 50% travel, includes domestic and potential global travel as mandated.
- Must have a valid driver's license and an acceptable Motor Vehicle Record (MVR).
Preferred Qualifications
- Point-of-care diagnostics sales experience through direct and distribution channels and knowledge of hospital, IDN, physician office, and alternate site markets.
- Experience conducting training needs assessments and presenting strategic learning proposals to cross-functional stakeholders.
- Ability to coach and certify associates in customer-facing training environments, including observation-based feedback during field visits.
Requirements
- Bachelor's degree in Business, Education, Organizational Development, Medical Technology, or a related field
- Minimum of 5 years of experience in medical sales, or training and curriculum development, or learning and development within a commercial or healthcare setting
- Demonstrated experience in designing and authoring competency-based learning content using instructional design principles and integrated feedback mechanisms
- Proven ability to manage training programs with measurable outcomes, including planning, execution, and continuous improvement
- Proficiency in LMS administration (preferably Seismic)
- Working knowledge of Microsoft Office Suite, MS Teams, Zoom, and Salesforce
- Ability to lift, move or carry equipment up to 20lb
- Ability to travel up to 50% travel, includes domestic and potential global travel as mandated
- Must have a valid driver's license and an acceptable Motor Vehicle Record (MVR)
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- 401(k)
- Bonus/Incentive Pay
Company overview
Danaher Corporation is a leading global science and technology innovator headquartered in Washington, D.C., specializing in biotechnology, life sciences, and diagnostics. Founded in 1984 by brothers Steven and Mitchell Rales, the company has evolved into a diversified healthcare conglomerate operating through three core divisions: biotechnology (28% of revenues), life sciences (31%), and diagnostics (41%). With approximately 63,000 employees worldwide, Danaher provides essential tools, instruments, and services that enable researchers, pharmaceutical companies, and healthcare providers to accelerate scientific discovery and improve patient outcomes. The company's portfolio includes renowned brands such as Cytiva, Beckman Coulter, Leica Microsystems, Pall Corporation, and Cepheid, offering solutions ranging from laboratory equipment and diagnostic instruments to bioprocessing technologies and genomic consumables. Danaher's business model focuses on delivering high-impact innovations that help customers compress development timelines, scale manufacturing capabilities, and enhance diagnostic accuracy across critical health conditions including cancer, infectious diseases, and genetic disorders. As a Fortune 500 company with over $23.9 billion in annual revenue, Danaher continues to drive advancements in precision medicine, cell and gene therapy, and next-generation diagnostics through strategic acquisitions and collaborative partnerships with leading academic and industry institutions.