Communications Operations Specialist I
Arthrex
Summary
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. The Communications team is growing and we are actively searching for a Communications Operations Specialist I that will be responsible for executing and deploying strategic communications and digital marketing campaigns across internal and external channels, ensuring content is accurately published and/or delivered to target audiences according to established standards and timelines.
Job description
Essential Duties and Responsibilities
- Execute on all corporate emails and newsletters, including building, testing, data management, deliverability, scheduling, QA and reporting.
- Collaborate with cross-functional creative teams on digital design elements and templates.
- Build and publish social media posts across all Arthrex channels.
- Deliver on various projects and tasks across the communications tech stack, including surveys, link shortening, QR codes, landing pages, forms and analytics.
- Support content updates and publishing requests on the global employee intranet.
- Perform QA technical checks and ensure accurate and effective tagging in support of reporting and analytics.
- Assist with system and platform governance activities as needed or assigned.
- Serve cross-functional roles within the department as needed or assigned.
Education/Experience
- Bachelor's Degree required, preferably in communications, marketing or related field
- Strong basic project management and communication skills
- Prior experience working in an office environment preferred, particularly with or on a Communications or Marketing team
Knowledge and Skill Requirements
- Ability to operate on both a strategic and tactical level, while demonstrating both creativity and analytical thinking
- Exceptional interpersonal, communication and presentations skills
- Highly collaborative with demonstrated emotional intelligence and experience working successfully with cross-functional teams
- Ability to be resourceful, work well under pressure and effectively handle multiple stakeholders with changing priorities
- Deadline- and detail-oriented with strong initiative and the ability to manage multiple projects/processes in a fast-paced, dynamic environment
- Foreign language skills such as Spanish and German a plus
Machine, Tools, and/or Equipment Skills
- Macintosh and/or PC computer skills
- Adobe Creative Suite and Canva skills a plus
Requirements
- Bachelor's Degree required, preferably in communications, marketing or related field
- Strong basic project management and communication skills
- Prior experience working in an office environment preferred, particularly with or on a Communications or Marketing team
- Ability to operate on both a strategic and tactical level, while demonstrating both creativity and analytical thinking
- Exceptional interpersonal, communication and presentations skills
- Highly collaborative with demonstrated emotional intelligence and experience working successfully with cross-functional teams
- Ability to be resourceful, work well under pressure and effectively handle multiple stakeholders with changing priorities
- Deadline- and detail-oriented with strong initiative and the ability to manage multiple projects/processes in a fast-paced, dynamic environment
- Foreign language skills such as Spanish and German a plus
- Macintosh and/or PC computer skills
- Adobe Creative Suite and Canva skills a plus
Benefits
- Medical, Dental & Vision
- Company-Provided Life Insurance
- Voluntary Life Insurance
- Flexible Spending Account
- Supplemental Insurance Plans
- Matching 401(k)
- Annual Bonus
- Wellness Incentive Program
- Free Onsite Medical Clinics
- Free Onsite Lunch
- Tuition Reimbursement
- Trip of a Lifetime
- Paid Parental Leave
- Paid Time Off
- Volunteer PTO
- Employee Assistance Provider
Company overview
Arthrex is a global leader in orthopedic medical device innovation and minimally invasive surgical technology. Founded in 1981 and headquartered in Naples, Florida, the company has pioneered the field of arthroscopy and maintains a strong focus on advancing orthopedic surgical procedures worldwide. With the corporate mission of "Helping Surgeons Treat Their Patients Better," Arthrex develops over 1,000 innovative products and surgical procedures annually, specializing in arthroscopy, sports medicine, total joint arthroplasty, and orthobiologics. As a privately held company with a family business culture, Arthrex operates globally with regional offices in Munich, Mexico City, and Singapore, serving healthcare professionals across more than 31 locations. The company is renowned for its comprehensive medical education programs, state-of-the-art manufacturing facilities, and commitment to delivering uncompromising quality in orthopedic care. Arthrex continues to experience significant growth while maintaining its dedication to scientific research, product development, and supporting surgeons in improving patient outcomes through minimally invasive techniques.