Community Clinical Case Manager (Hybrid)
Kaleidoscope
Summary
The ECCS Community Clinical Case Manager provides hands-on case management, advocacy, resource coordination, and family support. This role is ideal for a social services professional who enjoys building relationships, navigating community resources, problem-solving with families, and working collaboratively across systems. You'll help connect youth and caregivers to mental health treatment, medication, community programs, and other essential services while advocating for their needs at appointments, team meetings, staffings, court hearings, and other settings.
Job description
About the Role
The ECCS Community Clinical Case Manager provides hands-on case management, advocacy, resource coordination, and family support. This role is ideal for a social services professional who enjoys building relationships, navigating community resources, problem-solving with families, and working collaboratively across systems. You'll help connect youth and caregivers to mental health treatment, medication, community programs, and other essential services while advocating for their needs at appointments, team meetings, staffings, court hearings, and other settings.
What You'll Do
- Partner with the ECCS Community Clinician to understand youth and family needs following hospital discharge
- Participate in clinical team meetings to identify service needs and coordinate support
- Help youth and caregivers obtain prescribed psychotropic medications by coordinating with the DCFS Consent Unit and pharmacies and addressing barriers when they arise
- Complete referrals and link families to community-based mental health services
- Connect youth and families with additional community resources, such as mentoring, after-school programming, and other supportive services
- Attend appointments with families, as needed, to understand care needs and provide advocacy and support
- Maintain required case documentation, including progress notes and quarterly reports
- Build and maintain knowledge of community resources and provide appropriate referrals and follow-up
- Develop connections with community organizations to expand resources available to families in the ECCS Program
- Participate in caregiver support groups facilitated by the ECCS team
- Utilize trauma-informed interventions, including ARC, SPACE, or other evidence-based approaches appropriate to the needs of youth and families
- Consult regularly with supervisors and service partners to support youth and family mental health, permanency, safety, and well-being
- Advocate for youth and families during conferences, court hearings, team meetings, staffings, and other community-based meetings
- Maintain knowledge of ECCS program requirements, COA accreditation standards, and applicable DCFS policies and procedures
Schedule
Full-time, exempt position. Schedule is based on the needs of the children, youth, and families served. Evening and weekend availability may be required. Schedule is developed in coordination with the ECCS Clinical Supervisor. Travel throughout Cook County is required, with limited in-state or out-of-state travel potentially required.
What You Need
- Master's degree in Social Work or a social service-related field
- At least 2 years of social service or related experience
- LCSW or LCPC licensure eligibility preferred
- Must possess or be able to obtain CANS and other State of Illinois certifications as required
- Strong interpersonal, verbal, and written communication skills
- Strong time-management and organizational skills
- Proficiency with Microsoft Office
- Ability to work collaboratively with youth, caregivers, colleagues, and community partners
- Valid driver's license and regular access to a minimally insured, operating vehicle
Requirements
- Master's degree in Social Work or a social service-related field
- At least 2 years of social service or related experience
- LCSW or LCPC licensure eligibility preferred
- Must possess or be able to obtain CANS and other State of Illinois certifications as required
- Strong interpersonal, verbal, and written communication skills
- Strong time-management and organizational skills
- Proficiency with Microsoft Office
- Ability to work collaboratively with youth, caregivers, colleagues, and community partners
- Valid driver's license and regular access to a minimally insured, operating vehicle
Benefits
- Paid Time Off
- Sick Leave
- 11 Paid Holidays
- 5 Paid Half-Day Holidays
- Comprehensive Health Benefits
- 403(b) Retirement Plan
- Employer-Paid Life Insurance
- AD&D Insurance
- Short-Term Disability
- Professional Development
- Mileage Reimbursement
- Cell Phone Reimbursement
- Public Service Loan Forgiveness
Company overview
Kaleidoscope is a design firm operating in the creative services industry, specializing in various design disciplines. While specific details about the company's exact focus areas are limited, design firms like Kaleidoscope typically provide comprehensive design solutions that may include graphic design, branding, user experience design, product design, and digital interface design. Such companies work with clients across multiple sectors to create visual identities, marketing materials, and user-centered design solutions. Design agencies play a crucial role in helping businesses communicate effectively with their target audiences through strategic visual communication. They combine artistic creativity with commercial objectives to develop designs that are both aesthetically pleasing and functionally effective. The design industry has evolved significantly with digital transformation, requiring firms to adapt to new technologies and platforms while maintaining core design principles. Companies like Kaleidoscope contribute to the creative economy by transforming concepts into tangible visual experiences that enhance brand recognition and user engagement across various media channels.