Community Health Worker
American Oncology Network
Summary
The Community Health Worker is an integral part of the oncology care team. Community Health Worker liaises between patients and clinic personnel to connect patients to community resources and optimize a patient's treatment journey. Community Health Workers are expected to assist with health literacy, cultural mediation, care access, and overall communication.
Job description
Position Summary
The Community Health Worker is an integral part of the oncology care team. Community Health Worker liaises between patients and clinic personnel to connect patients to community resources and optimize a patient's treatment journey. Community Health Workers are expected to assist with health literacy, cultural mediation, care access, and overall communication.
Key Performance Areas
KPA 1 — Patient Support & Care Coordination
- Serve as a non-clinical member of the oncology care team performing independent, interdependent, and dependent support activities.
- Prepare and educate patients prior to clinic visits regarding care plans and expectations.
- Follow up with patients on health management plans and established goals.
- Develop trusting and supportive relationships with patients and families throughout the cancer care journey.
- Advocate for patient needs and help coordinate appropriate services and support.
KPA 2 — Resource Navigation & Community Linkages
- Connect patients to health-related services and community resources based on care plans and identified social determinants of health needs.
- Assist patients with accessing services, including appointment accompaniment and enrollment form support.
- Facilitate communication among patients, families, care teams, and community-based organizations.
- Promote appropriate utilization of available health and social support resources.
KPA 3 — Communication, Documentation & Compliance
- Document patient interactions, activities, and outcomes in medical record and care coordination platforms.
- Attend required care team and program meetings.
- Maintain certification through programs approved by the Texas Department of Health and Human Services.
- Demonstrate professional accountability, confidentiality, and adherence to program and organizational standards.
Position Qualifications
Education: High school Diploma or GED
Certifications/Licenses: Current Community Health Worker Certification
Skills: Bilingual Spanish or Vietnamese preferred
Travel: 0-25%
Requirements
- High school Diploma or GED
- Current Community Health Worker Certification
- Bilingual Spanish or Vietnamese preferred
Company overview
American Oncology Network (AON) is one of the nation's fastest-growing networks of community oncology practices, founded in 2018 with headquarters in Fort Myers, Florida. As a physician-led alliance, AON partners with independent oncology practices across the United States to ensure the long-term viability of community-based cancer care. The network represents over 290 providers practicing across 21 states, serving more than 400,000 patients annually through more than 110 clinic locations. AON's innovative model provides comprehensive support services including centralized administrative functions, revenue cycle management, IT infrastructure, and access to ancillary services such as clinical laboratories, pathology, and specialty pharmacy operations. The organization focuses on value-based care delivery, participating in programs like the Enhancing Oncology Model to improve patient outcomes while reducing costs. AON enables community oncologists to maintain practice autonomy while benefiting from economies of scale, advanced clinical resources, and practice management expertise. The network has demonstrated strong growth, reporting $2 billion in annual revenue and expanding access to cutting-edge treatments like bispecific T-cell engager therapies across its national footprint.