Summary

Under the direction of a designated supervisor/manager, the Community Health Worker screens individuals or families using a standardized tool. The Community Health Worker is responsible for providing individuals with relevant and program specific educational materials. The Community Health Worker provides individuals and families with community referrals as needed. They will be responsible for marketing the Healthcare to the Homeless program to the community and attending community collaboration meetings, workshops and events. The Community Health Worker may also assist with the development and ongoing continuity of collaborative relationships with community sites and programs. Coordinates designated administrative functions of community based/health care programs to ensure smooth facilitation of patient/client flow, participation and high quality customer service. Provides community health outreach, health education and other support services to targeted populations to improve awareness about designated programs and resources. The Community Health Worker may be required to work offsite in support of the Healthcare to the Homeless program where applicable.

Job description

Job Summary

Under the direction of a designated supervisor/manager, the Community Health Worker screens individuals or families using a standardized tool. The Community Health Worker is responsible for providing individuals with relevant and program specific educational materials. The Community Health Worker provides individuals and families with community referrals as needed. They will be responsible for marketing the Healthcare to the Homeless program to the community and attending community collaboration meetings, workshops and events. The Community Health Worker may also assist with the development and ongoing continuity of collaborative relationships with community sites and programs. Coordinates designated administrative functions of community based/health care programs to ensure smooth facilitation of patient/client flow, participation and high quality customer service. Provides community health outreach, health education and other support services to targeted populations to improve awareness about designated programs and resources. The Community Health Worker may be required to work offsite in support of the Healthcare to the Homeless program where applicable.

Essential Skills

Excellent interpersonal skills and ability to engage with families from diverse social and ethnic backgrounds.
Strong organizational skills to handle varied duties and responsibilities.
Strong public speaking skills with the ability to talk in front of groups.
Basic computer skills including Word and Excel.
Ability to conduct groups and educational workshops as needed.
Understands complex family issues and dynamics and be sensitive to families.

Qualifications

Associate’s degree in human services or related field, or equivalent related course work and work experience desired. Minimum of two (2) years experience with logistics coordination and outreach/case management, preferably in a health care setting. Valid driver’s license and availability to properly insured vehicle throughout employment. Bilingual candidate (Spanish/English) preferred based on patient population.

Requirements

Associate’s degree in human services or related field, or equivalent related course work and work experience desired
Minimum of two (2) years experience with logistics coordination and outreach/case management, preferably in a health care setting
Valid driver’s license and availability to properly insured vehicle throughout employment
Bilingual candidate (Spanish/English) preferred based on patient population

Benefits

Medical, Dental & Vision
No employee premium
Quarterly Perfect Attendance Bonus
Longevity Bonus
$500 annual education reimbursement
Paid vacation
Paid sick time
Paid personal time
9 paid holidays
403(b) Retirement Savings Plan
Group Life Insurance
Short Disability Insurance
Predictable scheduling

Company overview

Generations Family Health Center, Inc. is a private, not-for-profit, regional Federally Qualified Health Center (FQHC) that has been serving eastern Connecticut since 1984. As a comprehensive community health provider, Generations offers a full continuum of care including primary health services, oral health care, behavioral health services, and comprehensive support services. The organization operates multiple clinical sites across Willimantic, Norwich, Putnam, and Danielson, along with school-based health centers and a mobile health unit that brings essential services directly to underserved communities. Generations is committed to providing accessible, affordable healthcare regardless of patients' insurance status or ability to pay, operating on a sliding fee scale to ensure equitable access. The organization serves diverse populations through specialized programs including agricultural workers, children in foster care, individuals experiencing homelessness, and those with special healthcare needs. With a mission focused on quality, compassionate care for all generations, Generations has established itself as a vital healthcare resource in eastern Connecticut, recognized for its commitment to diversity, equity, and inclusion in both patient care and workplace culture.