Community Health Worker I/II/III (El Dorado, AR)

Level II CHW will coordinate outreach and engagement activities, using a community-informed approach to address disparities in Arkansas. Level III CHW will plan, create, and deliver outreach materials and interventions. Level III CHWs will be members of a multidisciplinary outreach and implementation team that uses a community-based participatory research approach to support and educate the community through individual goal planning, case management, and group education and support. This position requires collaboration with various team members on multiple projects aimed at addressing public health responses and providing culturally appropriate outreach to hard-to-reach populations. The Community Health Worker III (CHW III) will mentor and directly supervise Community Health Workers I (CHW I) or II (CHW II).

Key Responsibilities

CHW I

• Conducts outreach to individuals, communities, service providers, and groups
• Identifies and recruits individuals, families, and community groups to services and systems
• Educates health and social service systems and providers about community perspectives and cultural norms
• Facilitates cross-cultural communication among individuals, communities, and health/social service system workers
• Responsible for the translation and cultural adaptions of resources and educational materials
• Coordinates care, provides case management support, and assists individuals and communities in navigating health and social service systems
• Participates in the design, implementation, and interpretation of community-level assessments (e.g. windshield survey of community assets and challenges, community asset mapping)
• Presents at local agencies and community events to share information and educate individuals and communities about health and social service concerns and resources

CHW II (in addition to CHW I responsibilities)

• Motivates and encourages people to obtain care and other services
• Supports self-management of disease prevention and management of health conditions, including chronic disease
• Assists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacy
• Provides basic health support services (e.g. first aid, diabetic foot checks)
• Assists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needs
• Collects and distributes materials that meet basic needs (e.g. provides food, blankets, and clothing to those in need)

CHW III (in addition to CHW I & II responsibilities)

• Provides culturally appropriate health education and information
• Educates individuals and communities about how to use health and social service systems
• Conducts health promotion and disease prevention education in a manner that matches the linguistic and cultural needs of participants or community
• Provides individual support and coaching
• Motivates and encourages people to obtain care and other services
• Supports self-management of disease prevention and management of health conditions, including chronic disease
• Assists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacy
• Assists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needs
• Identifies and works with CHW peers to help others grow professionally, act ethically, and meet the needs of the individuals and communities served