Summary

Revival Research Institute is a multi-site clinical research organization running clinical trials across Michigan. We are hiring a Community Outreach Manager to build the referral relationships and community presence that connect Michigan residents with research opportunities. This is a field role, based in Michigan. You will represent Revival at physician offices, pharmacies, health fairs, and community events, set up and staff our outreach booth, and turn those conversations into qualified referrals for our active studies. You will work with recruitment, site operations, and our sponsor partners to plan and run outreach events across our sites.

Job description

Role Summary

Revival Research Institute is a multi-site clinical research organization running clinical trials across Michigan. We are hiring a Community Outreach Manager to build the referral relationships and community presence that connect Michigan residents with research opportunities. This is a field role, based in Michigan. You will represent Revival at physician offices, pharmacies, health fairs, and community events, set up and staff our outreach booth, and turn those conversations into qualified referrals for our active studies. You will work with recruitment, site operations, and our sponsor partners to plan and run outreach events across our sites.

Key Responsibilities

Physician and Pharmacy Referral Network

Visit primary care offices, specialty practices, and pharmacies to introduce Revival and its active studies.
Build and maintain a referral network of physicians, office managers, and pharmacists; track every contact and follow-up in our CRM.
Deliver approved study information to providers and make it easy for them to refer interested patients.

Community Events and Health Fairs

Identify, register for, and staff health fairs, community events, faith-based and cultural gatherings, and partner events across Michigan.
Transport, set up, staff, and break down the pop-up booth and materials for each event.
Engage attendees, explain clinical research in plain language, and collect contact information from interested individuals using approved forms.
Hand off every lead to the recruitment team within 24/48 hours.

Sponsor and Internal Coordination

Act as Revival's outreach point of contact with sponsor and CRO partners: coordinate sponsor-approved materials, co-branded events, and event funding.
Plan the outreach calendar with recruitment, site operations, and marketing across multiple Revival sites.
Coordinate staffing and logistics for multi-site events.

Reporting and Compliance

Report weekly on events attended, provider visits, leads generated, and referrals converted to screenings.
Use only IRB- and sponsor-approved materials and messaging when discussing any specific study.
Handle all personal and health information in line with HIPAA and Revival SOPs.
Follow Revival policy on interactions with healthcare providers, including the prohibition on any payment or gift tied to referrals.

Requirements

Bachelor's degree in Public Health, Health Communication, Health Sciences, Health Promotion, or Communications/Marketing with health-sector experience
2+ years in community outreach, healthcare field marketing, patient recruitment, pharmaceutical or medical device sales, or physician liaison work
Lives in or near Southfield, Michigan, or within commuting distance of Revival sites
Valid Michigan driver's license, clean driving record, reliable vehicle, and current auto insurance
Polished, professional presence and strong public speaking skills
Highly organized with ability to run a multi-week event calendar, track leads, and meet follow-up deadlines
Proficient with CRM tools, Microsoft 365, and mobile data entry
Preferred: Experience in clinical research recruitment, or ACRP / SOCRA certification
Preferred: Existing relationships with Michigan physician practices, pharmacies, or community health organizations
Preferred: Fluency in Spanish or Arabic
Preferred: Experience working with diverse and underrepresented communities in research or healthcare

Company overview

Revival Research Institute, LLC is a leading clinical research organization (CRO) that specializes in conducting clinical trials across multiple therapeutic areas. Founded in 2015 and headquartered in Michigan, the company has rapidly expanded to become one of the fastest-growing clinical research centers in the United States. With approximately 20 clinical research centers operational across Michigan, Texas, Illinois, and Arizona, and plans for further expansion across all 50 states, Revival Research Institute focuses on making evidence-based care accessible to patients. The organization collaborates with world-leading pharmaceutical companies and experienced principal investigators to conduct research studies aimed at discovering the safety and efficacy of new treatments. Their therapeutic areas of expertise include oncology, cardiology, neurology, psychiatry, dermatology, endocrinology, pulmonology, rheumatology, women's health, and internal medicine. The company maintains a patient-centric approach, managing approximately 80 active studies with over 10,000 patients in their database and 500+ enrolled patients, demonstrating their significant capacity and experience in clinical trial management.