Community Program Supervisor II (FACT)

Job Overview

Location/Schedule: This position is located at the Kerns Building in NE Portland. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m.

Position: Program Supervisor II

Program: FACT Team

About the FACT Program

The Forensic Assertive Community Treatment (FACT) program is a specialized mental health service designed for individuals with Serious and Persistent Mental Illness (SPMI) who have current or historical involvement with the justice system. FACT employs a multidisciplinary, community-based approach to deliver intensive, client-centered, and time-unlimited services aimed at improving mental health outcomes and daily functioning. The program addresses criminogenic risks to reduce recidivism through comprehensive services, including individual therapy, case management, crisis support, substance use disorder counseling, supported employment, medication management, peer services, housing support, and medical coordination. This role includes participation in an after-hours, on-call rotation to support clients in crisis.

Description

The Program Supervisor II works within an interdisciplinary team to coordinate community-based services for individuals assigned to the FACT Team. This role is crucial in supporting clients through a strengths-based, client-centered, trauma-informed approach to reduce recidivism and achieve personal goals. The Program Supervisor II manages the daily operations of the program, provides clinical oversight, and ensures quality service delivery. This position requires direct clinical service provision to clients at least 50% of the time and works closely with community partners, including the Multnomah Department of Community Justice and Portland Police Bureau.

Responsibilities

• Contribute to the development of annual program goals aligned with Cascadia's strategic objectives and community contracts.
• Collaborate with community partners to support FACT clients and advocate for access to resources such as housing, benefits, and employment.
• Provide direct clinical services, including mental health assessments, service planning, and implementation of evidence-based interventions to support clients in reducing criminal behavior.
• Oversee the clinical operations of the FACT Team, guiding staff in daily responsibilities, conducting performance reviews, and providing supervision.
• Document and maintain compliance with electronic health records (EHR) standards and program requirements.
• Assist in crisis situations, following established emergency protocols.
• Serve on-call duties one week per month and may respond to crisis situations after-hours.

Qualifications

• Education: Master's Degree in a behavioral science field; must qualify as a Qualified Mental Health Professional (QMHP) per Oregon regulations. CADC credential preferred.
• Experience: Minimum three years of clinical experience; experience with supervision is a plus.
• Skills: Strong clinical judgment, leadership, and decision-making skills. Familiarity with evidence-based practices, motivational interviewing, and strength-based case management.
• Driving: Requires valid driving license, ability to pass DMV check. Requires access to reliable transportation and ability to commute throughout Portland Metro area.

Working Conditions

Environmental: This role is community-focused, with primary operations based at the Kerns Building and involving frequent travel to various locations for meetings and service provision. The environment may be dynamic and occasionally requires the Supervisor to perform tasks of other team members to maintain program stability.

Mental Demands: The work assigned is diverse and involves addressing new and unusual circumstances. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment.