Compliance Analyst Contracts

The Opportunity

Abbott Core Diagnostics is seeking a Contract Compliance & Audit Analyst who will be responsible for ensuring integrity, accuracy, and compliance of customer contract data and pricing programs within Model N and related commercial systems. This role serves as the primary owner of contract audit activities, supports Corporate and internal audit requests, administers freight and shipping configurations, and manages no-charge product processes in accordance with Abbott policies and Office of Ethics & Compliance (OEC) requirements. The Analyst works cross-functionally with Contracting & Pricing, Finance, Customer Service, Sales, Operations, Legal, and Compliance to maintain contract accuracy, support audit readiness, and ensure operational execution aligns with contractual commitments and company policies.

What you'll work on

• Serve as the primary administrator and subject matter expert for contract-related compliance activities within Model N.
• Conduct routine contract audits to ensure pricing, customer eligibility, rebates, discounts, freight terms, and contract attributes are accurately maintained.
• Monitor contract setup and maintenance processes to ensure alignment with executed customer agreements and internal policies.
• Identify, investigate, and resolve contract discrepancies, system issues, and compliance risks.
• Develop and maintain audit documentation, standard operating procedures, and internal controls supporting contract governance.

Audit & Compliance Management

• Lead periodic contract audits within Model N and related systems to ensure compliance with Corporate policies and business requirements.
• Serve as the primary point of contact during Corporate, Internal Audit, Compliance, and Finance reviews.
• Coordinate audit responses, gather supporting documentation, and ensure timely completion of corrective actions.
• Track, document, and report audit findings, trends, and remediation activities.
• Partner with Compliance, Legal, and Finance teams to strengthen internal controls and mitigate risk.

No-Charge Product Management

• Review and approve no-charge order requests to ensure compliance with OEC requirements, contractual obligations, and company policies.
• Evaluate requests for accuracy, business justification, and required approvals.
• Maintain documentation supporting no-charge transactions and prepare reports for audit and compliance reviews.
• Investigate exceptions and recommend corrective actions when policy violations or process gaps are identified.

Freight & Shipping Administration

• Establish, maintain, and validate freight tables, shipping rules, and related pricing configurations within commercial systems.
• Administer no-charge freight and shipping programs in accordance with approved business policies.
• Collaborate with Customer Service, Distribution, and Finance to resolve freight-related discrepancies and billing issues.
• Perform periodic reviews of freight configurations to ensure accurate customer invoicing and contract compliance.

Reporting & Process Improvement

• Develop and maintain compliance metrics, audit reports, and operational dashboards.
• Analyze trends and identify opportunities to improve contract administration processes and system controls.
• Recommend and implement enhancements that improve data quality, operational efficiency, and audit readiness.
• Provide training and guidance to commercial operations teams regarding contract compliance requirements and system processes.

Requirements

• Bachelor's degree in Business, Finance, Accounting, Supply Chain, Information Systems, or a related field preferred.
• 3+ years of experience in contract administration, pricing, revenue management, compliance, audit, or commercial operations.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel, reporting tools, and enterprise business systems.
• Experience supporting internal, external, or corporate audits.
• Knowledge of contract compliance, pricing administration, and commercial business processes.

Preferred Qualifications

• Advanced knowledge of Model N contract management and pricing processes.
• Strong auditing, analytical, and problem-solving capabilities.
• Understanding of internal controls, compliance requirements, and corporate governance practices.
• Excellent attention to detail and ability to manage multiple priorities.
• Ability to work independently and effectively across cross-functional teams.