Compliance Specialist
Aeroflow Health
Summary
Aeroflow Health is seeking a Compliance Specialist to support the daily operational, administrative, and tracking functions of the Legal & Compliance department. You will work closely with senior compliance team members to learn regulatory frameworks, execute routine screening protocols, and assist in monitoring operational compliance.
Job description
Your Primary Responsibilities
- HIPAA & Patient Advocacy Support: Serve as a trusted point of contact for patient privacy concerns and grievances; log and respond to data subject requests for deletions or limitations of data usage, respond to internal privacy-related inquiries, and gather documentation to timely complete privacy-related investigations.
- Sanction Screening: Protect corporate integrity by executing monthly OIG/SAM exclusion checks and state sanction verifications across all active personnel, contractors, and vendor networks.
- Legal Request Intake: Assist with intake, record collection, and response preparation for subpoenas and regulatory inquiries or requests.
- Remediation: Partner with various leadership teams to develop and implement remediation plans resulting from internal reviews, investigations, and external payer evaluations.
- Cross-Functional Communication: Collaborate with internal departments (Operations, Billing, IT, HR, and Supply Chain) to support compliance alignment across workflows.
- Educational Content Assistance: Help prepare, schedule, and distribute training materials and routine educational updates regarding fraud, waste, and abuse, or other legal compliance issues.
- KPI Metrics & Reporting: Assist in compiling data and maintaining routine reporting dashboards for compliance and executive leadership to monitor compliance program metrics.
- General Regulatory Adherence: Knowledge of and adherence to applicable laws, regulations, and company policies as a fundamental performance standard. Maintain strict HIPAA and patient confidentiality at all times.
- Perform other administrative and analytical compliance tasks as assigned.
Skills for Success
- Attention to Detail: Meticulous organizational skills with high accuracy in handling sensitive legal and health documents.
- Communication Skills: Strong written and verbal communication skills with an ability to communicate professionally across teams.
- Confidentiality & Ethics: High standard of personal integrity and discretion when working with confidential patient, legal, and personnel data.
- Problem-Solving & Eagerness to Learn: Analytical mindset with strong interest in learning complex healthcare regulations, DMEPOS standards, and operational workflows.
- Collaboration & Adaptability: Ability to work effectively within a team environment and adapt to shifting regulatory priorities.
Requirements
- Bachelor's degree in Healthcare Administration, Business Administration, Legal Studies, Public Health, or a related field (or equivalent relevant administrative experience)
- 2+ years of professional experience in healthcare compliance, privacy, regulatory affairs, or legal operations
- Direct experience handling HIPAA privacy investigations, patient grievances, and regulatory record requests
- Hands-on experience with Medicare/Medicaid regulatory requirements, healthcare accreditation bodies (ACHC, TJC, NCQA, URAC or other) and DMEPOS compliance standards
- Strong technical proficiency with Google Workspace (advanced Google Sheets, Google Docs), compliance tracking platforms, and enterprise database systems
- Certified in Healthcare Compliance (CHC) or Certified in Healthcare Privacy Compliance (CHPC) designations (preferred)
- Prior experience in healthcare operations (preferred)
- Direct experience participating in compliance management software implementations or process automation initiatives (preferred)
Benefits
- Competitive Pay
- Health Plans
- FSA
- HSA
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) Matching
- Parental Leave
- Fertility Stipends
- Free Diapers
- Breast Pump
- Paid Holidays
- PTO Accrual
- Employee Assistance Programs
Company overview
Aeroflow Health is a leading nationwide provider of durable medical equipment and health services headquartered in Asheville, North Carolina. Founded in 2001, the company has grown to become one of the nation's fastest-growing private healthcare companies, serving over 3.6 million patients across all 50 states. Aeroflow Health specializes in navigating insurance complexities to provide patients with essential medical equipment and supplies covered by their insurance benefits. The company operates through four primary business units: Aeroflow Urology (incontinence supplies), Aeroflow Breastpumps (maternal and postpartum care), Aeroflow Diabetes (continuous glucose monitoring supplies), and Aeroflow Sleep (CPAP equipment). With a workforce of 501-1,000 employees across 14 offices nationwide, Aeroflow Health leverages technology and personalized service to remove barriers to healthcare access. The company partners with health plans, healthcare providers, and Medicaid programs to deliver comprehensive solutions that improve patient outcomes while reducing administrative burdens. Aeroflow Health's mission focuses on creating pathways to better health through education, consultation, and direct delivery of quality medical products.