Configuration Analyst

Responsibilities

• Review, analyze, interpret, and implement database requests from National Leaders, Medical Directors, or other groups responsible for standardization decisions.
• Review, analyze, interpret, and implement clinical tests from the Business Units, working within the approval process of the department.
• Perform calculations, reflexing and interpretations at a national level for medical reporting.
• Perform analysis of impact to lab operation, billing, or pricing, including analysis of Business and National requests for differences in each Business Unit.
• Perform clinical data testing from order to reporting including accession, resulting, interfacing, calculations, interpretations, reflexing billing, Quanum, medical and report comparisons.
• Support multiple referrals, test send outs, interfaces, troubleshooting and lab system standardization.
• Coordinate the implementation of database changes nationwide, providing clear communication and detailed information to the laboratories of the necessary changes.
• Provide training in database functions.
• Troubleshoot issues reported from the National Help Desk or Business Units at a national and local level to resolve database problems, including on-call coverage.
• Partner with IT programming staff in the deployment of software projects nationwide.
• Partner with Technical, Clinical Franchises, and instrument group on new and change requests.
• Support the Manager of Application Databases monitoring quality, adherence to conventions, standardization, and integrity of all national databases.
• Assist IT personnel such as the training and programming staff in the development of user documentation and procedure recommendations.
• Perform testing of database changes and obtain approvals prior to implementation.
• Creation of test plans working in conjunction with project managers.
• Participate in quality review discussions to resolve issues and review errors.
• Serve as subject matter expert, attending meetings with Clinical Franchises as well as National Leaders, representing the department to ensure the optimal outcome for the best product.
• Partner with Project Managers and Regional Business in Projects, as a subject matter expert, such as Network Optimization and standardization.
• Support new test requests, front end processes including specimen collection and creating rules based on clinical test, patient demographics, client information and specimens collected.
• Coordinate and publish laboratory updates.
• In conjunction with project managers, assist with the creation of user acceptance testing to support pre and post IT programming implementation.
• Occasional off hours support including on call.

Qualifications

Required Work Experience:

• Minimum 3 years' experience in laboratory setting.
• Ability to prioritize tasks and work independently with minimal supervision.
• Excellent communication and interpersonal skills.

Preferred Work Experience:

• Experience in clinical test database highly desirable.
• Project management experience highly desirable.

Knowledge:

• Laboratory operation processes (technical departments, processing, client services or billing).
• Specimen process flow and transport knowledge of specimen requirements for routine and esoteric testing.
• Familiar with clinical specimen requirements.
• Familiar with clinical lab reporting including reference ranges and flagging.
• Familiar with other Desktop tools such as MS Excel, MS Word, Access, etc.

Skills:

• Excellent communication and interpersonal skills.
• Strong organizational skills.

Education:

• Bachelor's Degree Medically related field or equivalent work experience (Required)

Licenses and Certifications:

• Medical Technologist Certification (Preferred)

Work Requirements:

• Travel Required