Congresses & Events Manager

The Opportunity

As the Congress & Events Manager, you will serve as the logistical and project management lead driving the end-to-end execution of prioritized global events, experiential visitor showrooms, and tier-one international congresses. Operating at both a strategic and operational level, you will ensure Roche is represented with distinction, translating scientific breakthroughs into immersive, compliant, and impactful customer experiences.

Job Facts

• Serve as the primary project and logistical lead for assigned global events, managing end-to-end operations for international medical congresses, proprietary brand forums, and global launch meetings.
• Direct and elevate the Customer Experience Program (CEP), orchestrating memorable physical and virtual journeys across showrooms, visitor centers, and innovation environments.
• Lead cross-functional project teams, collaborating closely with Solution Marketing Managers and Centers of Excellence (CoE) to align event architecture with broader commercialization narratives.
• Negotiate contracts, master service agreements, and sponsorship terms with service providers, exhibition agencies, booth builders, and congress associations to maximize ROI.
• Develop and deploy standardized "event-in-a-box" frameworks, modular exhibit assets, and self-service toolkits to empower consistent execution across regional affiliates.
• Drive continuous process optimization and experiential meeting design, introducing experimental formats, interactive digital tech, and sustainable event practices.
• Coordinate high-profile executive and VIP customer engagements onsite, delivering white-glove hospitality and flawless operational execution.

Who you are

• You hold a Bachelor's degree in Marketing, Business, Communications, Public Relations, Event Management or a related field or science discipline
• You hold 5 years in event planning and tradeshow experience

Preferred

• Prior experience within the biotechnology, diagnostics, medical device, or digital health sectors.
• Familiarity with healthcare compliance regulations (e.g., PhRMA, EFPIA, Sunshine Act) governing medical congresses and healthcare professional (HCP) interactions.
• Experience delivering hybrid event platforms, interactive multimedia showroom installations, or digital experiential activations.
• Professional certifications such as Certified Meeting Professional (CMP), Certified in Exhibition Management (CEM), or Project Management Professional (PMP).
• You possess proven expertise managing end-to-end event logistics, complex exhibition builds, spatial showroom design, and vendor teams on a global scale.
• You demonstrate strong commercial acumen with hands-on experience managing project budgets and negotiating high-value supplier and association agreements.
• You have exceptional English communication skills and a track record of influencing cross-functional stakeholders within a global matrix organization.

Location

• This role is based in Indianapolis
• No relocation benefits are available for this posting