Contract Coordinator
Henry Schein
Summary
Membership verification and proper account addition or removal from manufacturer sales rebate contracts (30%).
Job description
Key Responsibilities
Membership verification and proper account addition or removal from manufacturer sales rebate contracts (30%).
- Maintains and updates membership directories for contracts including enrollment where applicable.
- Reviews manufacturer contract membership lists to confirm eligibility before an account is linked to a contract; verifies all active ship-to's are eligible to access the contract; coordinates with sales rep and manufacturer to get approval for ship-to's not initially approved.
- Advises Sales Reps whenever an account is linked to or removed from a contract.
Creation and maintenance of manufacturer sales rebate contracts (25%).
- Tracks and administers manufacturer sales rebate contracts and validates rebate contract data to ensure accuracy.
- Requests renewal contracts or extensions from manufacturers prior to contract expiration.
- Compares replacement contracts to existing contracts; informs management and sales reps of significant cost changes or items added/removed.
- Maintains GPO and non-GPO contract sell prices at both plan and customer level.
- Designs and maintains accurate files containing Customer level, GPO, Multi-tiered, All Sales, Plan and/or Customer Group contracts.
Preparation, review, and analysis of chargeback details sent to manufacturers and reconciliation of manufacturer approvals and discrepancies (20%).
- Prepares and distributes chargeback details to manufacturers monthly to justify chargeback requests.
- Evaluates and reports chargeback activity to management, explaining increases or decreases in activity.
- Analyzes and reconciles sales rebate contract discrepancies.
- Works with Finance groups to determine recorded versus outstanding receivables.
- Contacts manufacturers directly to follow up on collections of due chargeback receivables.
Analyze and resolve pricing discrepancies; counsel sales reps or other departments on pricing and cost queries (10%).
Participates in special projects and performs other duties as required (5%).
Provides recommendations to management on software and hardware to improve workflow efficiency (5%).
Prepares and distributes various reports to Contract Rebate team members indicating customer information changes, new customers, item status changes, item replacements, potential unit of measure errors, and expiring contracts (5%).
Requirements
- Microsoft Excel and Access skills
- Knowledge of sales plans and contracts
- Must be very detail oriented
- Able to prioritize multiple tasks
- Strong time management skills and ability to prioritize work and meet deadlines
- Very good attention to detail and accuracy
- Customer service oriented and ability to work with complex issues
- Ability to plan and arrange activities
- Very good interpersonal communication skills
- Very good written and verbal communication skills
- Ability to maintain confidential and highly sensitive information
- Ability to work in a team environment
- Ability to multi-task
- Ability to manage conflict
- Capacity to work effectively under pressure
- Establish productive working relationships at multiple levels within the organization
- Typically 3 or more years of related experience
- High school education, vocational training and/or on-the-job training
- Bachelor's degree preferred
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Paid Time Off
- Paid Parental Leave
- Income Protection
- Work-Life Assistance Program
- Flexible Spending Accounts
- Educational Benefits
- Worldwide Scholarship Program
- Volunteer Opportunities
Company overview
Henry Schein, Inc. is a leading global healthcare solutions company that serves as the world's largest provider of healthcare products and services to office-based dental and medical practitioners. Founded in 1932 and headquartered in Melville, New York, the company operates as a Fortune 500 corporation and S&P 500 component with extensive operations across 33 countries and territories. Henry Schein specializes in distributing dental and medical supplies, equipment, pharmaceuticals, and technology solutions to more than 1 million customers worldwide. The company offers comprehensive business, clinical, technology, and supply chain solutions designed to help healthcare professionals improve operational efficiency and clinical outcomes. With a centralized and automated distribution network featuring over 300,000 branded products, Henry Schein has established itself as a trusted advisor in the healthcare industry, consistently recognized as one of the World's Most Ethical Companies for 14 consecutive years. The company's revenue reached $12.7 billion in 2024, demonstrating sustained growth since its public listing in 1995.